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Chapter 10
DOI: 10.4018/978-1-5225-0559-4.ch010
ABSTRACT
Under threat from social media and interactive Web 2.0, the traditional media industry seeks new
models to maintain its viability. This chapter studies both consumers and prospective producers of one
genre—travel journalism—to advocate a model that could help arrest the industry’s decline and return
to growth. It argues that one way forward for traditional media would be a new model of curatorship,
in which a professional journalist collaborates with amateur contributors. It suggests that such a hybrid
arrangement will be recognisable neither as professional newsroom nor as amateur social media, but
a new model with features of both. This ofers a way forward so that rather than contributing to the
declining fortunes of the traditional media industry, as many journalists fear, social media can instead
encourage progress.
INTRODUCTION
Journalism has worked hard to build and maintain professional values. It defines itself by norms such as
objectivity, accuracy, independence and neutrality (Fredriksson & Johansson, 2014; Johnstone, Slawski
& Bowman, 1972; Weaver, 1998). Such ideology is intended to distinguish between journalism and
other writing to “self-legitimize their position in society” (Deuze, 2005: 446). Now other forms of writ-
ing are forming a credible opposition as information and opinions are provided by social media, which
includes social networks such as Facebook, user-generated content (UGC), bloggers, and online user
review sites (OURS). Given the resulting crisis in the Western news media industry since the turn of
the millennium, there is little confidence or consensus about what journalism should be or do (Frank-
How Social Media Offers
Opportunities for Growth in the
Traditional Media Industry:
The Case of Travel Journalism
Andrew Duffy
Nanyang Technological University, Singapore