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Chapter 66
DOI: 10.4018/978-1-5225-8362-2.ch066
ABSTRACT
Crowdsourcing has immense potential in the health care industry as it can tap into a vast global pool
of knowledge to solve a wide variety of health care problems. This chapter frst categorizes the diferent
problems in the health care industry. It then describes some existing health care services and also dis-
cusses the future challenges that a typical crowdsourcing service could face. The chapter emphasizes the
potential of crowdsourcing to disrupt old ideas and introduce new ones as well as a make a signifcant
improvement in the social quality for diferent population groups.
INTRODUCTION
The twenty first century has seen the advent of technical advances in storage, transmission and analysis
of information. This has had a profound impact on the field of medicine. However, notwithstanding these
advances, various obstacles remain in the world regarding the improvement of human lives through the
provision of better health care. The obstacles emanate from the demand (i.e., the problem) as well as the
supply (i.e., the solution) side. In some cases, the nature of the problems might not have been correctly
identified. In others, a solution to a problem could be known only to a small niche of the global popula-
tion. Thus, from the demand perspective, the variety of health care issues can range from the quest for
a cure for a rare illness to the inability to successfully implement verifiable preventive measures for a
disease that affects particular pockets of the global population. Alternatively, from the supply perspective,
the approach to a host of health issues might vary because of fundamental differences in both medical
philosophies and organizational policies.
The Potential of Crowdsourcing
in the Health Care Industry
Kaushik Ghosh
Lamar University, USA
Kabir Sen
Lamar University, USA