International Journal of Innovation Management
Vol. 13, No. 3 (Sept. 2009) pp. 319–348
© Imperial College Press
CO-CONSTRUCTING THE BRAND AND THE PRODUCT
JOHN K. CHRISTIANSEN
*
and CLAUS J. VARNES
†
Department of Operations Management
Copenhagen Business School, Denmark
*
johnc@cbs.dk
†
cv.om@cbs.dk
BIRGITTE HOLLENSEN
IBM A/S, Lynglyveg 2, DK-2100 Copenhagen Enst
bhollens@dk.ibm.com
BIRGITTE C. BLOMBERG
L’ORÉAL Denmark AS
Stationsparken 37, DK 2600 Glostrup
bcblomberg@dk.loreal.com
How do brand and product development processes interact? How do brands and branding
strategies influence product development? Moreover, does a branding strategy facilitate or
impede the development process? So far, research on product development has focused
on the development of new products and services, whereas research on marketing and
especially branding has emphasized what types of line extensions to create rather than on
how to integrate brands and product development processes.
The present models of the product development process mostly distinguish between the
process of innovation and that which follows, and also distinguish between the company
as a sender and the user as a receiver of the communicated values. In the present study
we suggest an alternative understanding of the innovation process: A network process
perspective (NPP) as derived from the actor network theory (ANT), is used to explore the
co-created relationship between the new product development process and branding.
The network process perspective is used to analyse and understand the innovation process
and represents a constructivist theory that departs from an ontological assumption that the
‘world’ is the relations and networks among heterogeneous human and non-human actors
and that these networks are not per se stable, but are created, negotiated and dynamic. This
theory is especially suitable for comprehending ‘branding’ where the ‘ing’ underscores the
dynamic nature of this concept and to explore the dynamics in innovation.
The empirical analysis identified four incidents as critical to the co-construction of the
product and the brand in two companies. The effects are measured using the framework
provided by Kapferer. The present analysis indicates that branding and innovation processes
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