ICELW 2020 June 10 th -12 th , New York, NY, USA 1 The International Conference on E-Learning in the Workplace 2020, www.icelw.org ICELW 2013 Template #1 Voice and Touch Controlled Checklists Fernando Salvetti 1 , Roxane Gardner 2 , Rebecca Minehart 3 , Barbara Bertagni 4 1 Centro Studi Logos, Turin, Italy Logosnet, Lugano, Switzerland and Houston, TX, USA 2 Center for Medical Simulation, Boston, MA, USA Brigham and Women’s Hospital / Children's Hospital / Massachusetts General Hospital / Harvard Medical School, Boston, MA, USA 3 Center for Medical Simulation, Boston, MA, USA Massachusetts General Hospital / Harvard Medical School, Boston, MA, USA 4 Centro Studi Logos, Turin, Italy Logosnet, Lugano, Switzerland and Houston, TX, USA Abstract— From day 1 of training, pilots learn to utilize mnemonics, acronyms and aphorisms to remember checks, procedures and practices—and these techniques remain with them throughout their careers. Learning to use such memory aids effectively can help pilots in at least two distinct ways; it frees up working memory during routine operations and directs the mind towards required actions during situations and emergencies. Surgeons, physicians, paramedic personnel, and nurses are often invited to do the same. The amount of information and the level of detail included in checklists are among the most difficult issues to control during the development process of these tools, since there is no universal model of representation regarding iconography, text length, density of information, number of steps, colors, fonts, etc. regarding any of the elements involved in the system. Communication patterns, knowledge visualization strategies and techniques, and the ways to interact with the checklist are other challenging issues Index Terms—Checklist, Knowledge Visualization, e-REAL Simulation I. MNEMONICS AND CHECKLISTS In aviation, pilots often say that the checklist is probably the most important document in any aircraft. If they forget to use it on a routine flight, they could land with the gear up-or worse. Distractions or the slip of the finger can result in a missed checklist item. One way to double-check the checklist is with a mnemonic phrase or memory jogger. Pilots have been coming up with these clever reminders since the dawn of aviation. While most pilots are conscientious about using checklists for the runup, the CIGAR mnemonic is a good backup. CIGAR stands for Controls check, Instruments set, Gas (fuel on proper tank, pump on), Attitude (flaps and trim set) and Runup (magnetos check). Most runup checklists are more extensive, but the CIGAR check accomplishes the common items that are critical in most small aircraft. It is particularly useful when a complete runup isn't required, such as after landing when you plan to immediately taxi back for another takeoff [1]. "Lights, Camera, Action" is another good example of a convenient pre-takeoff crosscheck. Lights include strobe, landing light, and navigation lights (on as necessary). Camera refers to the transponder, which helps air traffic control "see" and identify you on radar. The meaning of action varies from one pilot and aircraft to another, but it's often used to remember items such as the fuel boost pump, controls check, flaps, and trim. A mnemonic is any technique that assists the human memory with information retention or retrieval by making abstract or impersonal information more accessible and meaningful, and therefore easier to remember. Many of them are acronyms or initialisms which reduce a lengthy set of terms to a single, easy-to-remember word or phrase. From day 1 of training, pilots learn to utilize mnemonics, acronyms and aphorisms to remember checks, procedures and practices—and these techniques remain with them throughout their careers. Learning to use such memory aids effectively can help pilots in at least two distinct ways; it frees up working memory during routine operations and directs the mind towards required actions during situations and emergencies. Surgeons, physicians, paramedic personnel and nurses are often invited to do the same. To handle the complexity of the medical world, mnemonics and cognitive tools may work very well. Examples from healthcare are: PIPPA, used for airway assessment, that stands for Position, Inspection, Palpation, Percussion, Auscultation; ASTHMA, aptly named for asthma management, that stands for Adrenergic agonists, Steroids, Theophylline, Hydration, Masked oxygen, Anticholinergics [2]. Medicine is cognitively complicated, due to its breadth and quantity of knowledge. So it is the execution—the