The Effect of Knowledge Management on the Performance of Personnel
of Hormozgan Payame Noor University
Ghanbari S
*
and Dastranj M
Department of Political Science, Payame Noor University (PNU), Tehran, Iran
*
Corresponding author: Dr Ghanbari S, Assistant Professor, Department of Political Science, Payame Noor University (PNU), Tehran, Iran, Tel: +98 21 2332 0000; E-
mail: s.ghanbari@pnu.ac.ir
Rec date: July 12th, 2017; Acc date: July 25th, 2017; Pub Date: August 10th, 2017
Copyright: © 2017 Ghanbari S, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted
use, distribution, and reproduction in any medium, provided the original author and source are credited.
Abstract
The purpose of the present research is to study the effect of knowledge management on personnel performance.
This paper is searching the effect of component of knowledge management (create knowledge, acquisition
knowledge, capture knowledge, transmission knowledge, application knowledge, organizational knowledge) on
personnel performance. Population of this study were all personnel from Bandar Abbas Payame Noor University,
that among a random sample of 54 personnel were selected for the study.
The research method was descriptive-survey and data collecting tool was questionnaire and knowledge
management process was measured based on the five dimensions such as registration knowledge, acquisition
knowledge, transfer knowledge, create knowledge, application knowledge, organizing knowledge which its validity
was face validity and its reliability was established through Cronbachs alpha.
Data analysis was performed by spss software using descriptive and inferential statistics such as Pearson
correlation, one-way Anova, t test.
The result indicated that there was a sincere relationship between knowledge management and component of
knowledge management with personnel performance. Also, there was a sincere relationship between years of
service and personnel performance but no sincere relationship was observed between personnel performance and
gender, education.
Keywords: Knowledge management; Personnel performance;
Personnel; Payame Noor University; Hormozgan
Introduction
A large part of the activities which are related to knowledge was
carried out by university which is as an educational organization.
Terefore, it is necessary to clarify the status of knowledge
management in higher education, and then the main component of the
theory of knowledge management process should be managed for the
coordination of activities related to conversion processes and the
production of knowledge and thus the value of intellectual capital will
be portrayed for continued active presence in human society [1].
Knowledge management as a key tool to manage the new century, in
organizations, especially universities and educational establishments as
provided the context for reading, creating, developing, sharing and
exchange, promote the organization, maintenance and dissemination
of knowledge in the educational institutions will be able to cause the
formation of approach new teaching practices, efective use of existing
knowledge, readiness to receive and use information and knowledge in
order to develop new knowledge and technology of the third
millennium, with the ability to cope with the rapidly changing world
around it [2].
Knowledge management is as a scientifc which supports quick and
easy communication, exchange and transfer of information and can
express the innovation, ability and efciency in their organizations,
especially universities [3].
Spector [4] believes that knowledge management is a new engine
that can remove gaps and spaces and the educational institutions
which efcient of knowledge management lead their scientifc power
and knowledge to more quality, innovation and performance.
Knowledge management benefts for organizations. Te benefts of
knowledge management in an organization is at the level of (individual
and institutional); at the individual level, knowledge management
enables employees to develop their skills and experience by working
with others and sharing in their knowledge and learning and enhance
to the professional growth. At the organizational level, knowledge
management has four major benefts to an organization; Improving
organizational performance through efciency, productivity, quality
and innovation, so organizations consider knowledge management as
a strategic and competitive advantage [5].
By considering this issue that communities and organizations are
seeking sustainable competitive advantage, so in this regard,
knowledge management is a useful tool for organizations to develop
their intellectual capital, encourage innovation and to maximize
performance. Tis study seeks to answer the question of whether
knowledge management has an impact on performance of personnel?
Te aim of this study is to assess the level of knowledge
management and whether there is a relationship between knowledge
management and the performance of personnel?
Ghanbari and Dastranj, J Socialomics 2017, 6:4
DOI: 10.1472/2167-0358.1000216
Research Article Open Access
J Socialomics, an open access journal
ISSN: 2167-0358
Volume 6 • Issue 4 • 1000216
Journal of Socialomics
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ISSN: 2167-0358