© IJARW | ISSN (O) - 2582-1008
June 2022 | Vol. 3 Issue. 12
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IJARW1686 International Journal of All Research Writings 35
FRAUD DETECTION SKILLS BANKING INTERNAL AUDITORS:
EXAMINING PROFESSIONAL
SKEPTICISM, INFORMATION TECHNOLOGY,
AND EMOTIONAL INTELLIGENCE
Arifuddin
1
, Arman Kamal
2
, Mediaty
3
, Syamsuddin
4
134
Faculty of Economics and Business, Hasanuddin University, Makassar, Indonesia
2
STIE Tri Dharma Nusantara, Makassar, Indonesia
ABSTRACT
This study aims to determine the moderating effect of emotional intelligence on the effect of
professional skepticism and information technology on fraud detection skills. The survey was
conducted on the internal auditors of state-owned banks in South Sulawesi Province. Data were
collected from 86 respondents using purposive sampling. The method of analysis using SEM-PLS. The
results show that emotional intelligence is able to moderate the effect of professional skepticism on
fraud detection skills. Auditors who have high emotional intelligence are able to apply professional
skepticism better to detect fraud. They are more skeptical and sensitive to fraud symptoms. This study
also finds the effect of professional skepticism and information technology on fraud detection skills.
The results of this study support the attribution theory, TPB, AET and UTAUT. However, the moderating
effect of emotional intelligence on the influence of information technology on fraud detection skills is
not proven. This finding is not surprising, due to the high pressure and workload of the Bank's internal
auditors which have an impact on emotional instability. And the rapid development of banking
technology is not matched by the IT competence of internal auditors.
Keyword: fraud detection skills, emotional intelligence, professional scepticism and information
technology
1. INTRODUCTION
The ACFE survey found that the banking and
financial services sector is the sector that commits
the most fraud (ACFE, 2020). Cases of banking
fraud in Indonesia seem endless, both in private
banks and state-owned banks. The case of Melinda
Dee at Citibank in 2009 who embezzled customer
funds worth 17 billion rupiah. Similarly, the case
of Bank Mega also involved the embezzlement of
customer funds worth 111 billion rupiah. Even the
state-owned bank BTN embezzled customer funds
worth 250 billion rupiah by using deposit
counterfeiting mode. Not only that, BNI, which has
a big name, has a case of counterfeiting deposits
worth 1.2 trillion rupiah carried out by internal
bank parties (Siwalimanews.com, 2021).
The occurrence of fraud in a bank, even if only
once, has a significant impact on the integrity and
credibility of the bank, especially if the fraud is
carried out by the bank's internal parties (Alfian
et al., 2017). Several cases of fraud in banking
often involve internal bank parties. These crimes
are usually carried out by individuals together
with the bank's internal parties or in collaboration
with external parties. Based on this case, Bank
Indonesia (BI) has issued regulations to maintain
the stability and credibility of banking institutions.
These regulations are BI regulation Number:
11/25/PBI/2009 concerning the application of
risk management for commercial banks (PBI Risk
Management) and Bank Indonesia circular letter
(SEBI) Number 13/28/DPNP dated 9 December
2011 concerning the implementation of anti-fraud
strategy for commercial banks.
FICO Fair Isaac Corporation data (2019) shows
the number of fraud cases in Asia Pacific (APAC)
banks. In Indonesia, the Financial Services
Authority (OJK) recorded banking losses due to
fraud in the midst of digitalization amounting to
IDR 4.62 trillion in 2020. This is due to the
massive threat and mode of development of