Antecedents of Team Creativity: An
Examination of Team Emotional
Intelligence, Team Trust and
Collaborative Culture
Gloria Barczak, Felicia Lassk and Jay Mulki
Teams represent a dominant approach to getting work done in a business environment.
Creativity enables teams to solve problems and leverage opportunities through the integration
of divergent thoughts and perspectives. Prior research indicates that a collaborative culture,
which affects how team members interact and work together, is a critical antecedent of team
creativity. This study explores other antecedents of team creativity, namely, team emotional
intelligence and team trust, and investigates the relationships among these precursors to
creative effort. Using a survey of 82 student teams at a large university in the northeast United
States, our findings suggest that team emotional intelligence promotes team trust. Trust, in
turn, fosters a collaborative culture which enhances the creativity of the team. Cognitive trust
also moderates the relationship between collaborative culture and team creativity. Implica-
tions of these results for managers and academics are discussed.
Introduction
I
n today’s business environment, much work
is interdependent and so teams are a domi-
nant means to getting work done. Research
shows that firms value the ability of individu-
als to work together (Kichuk & Wiesner, 1997).
As well, in many organizations, creative
capital is considered its greatest asset (Florida
& Goodnight, 2005). In fact, some argue that
the future success of many businesses relies on
their ability to tap into the creative potential of
their teams (Florida & Goodnight, 2005; Rego
et al., 2007). For this article, we use Chen’s
(2007) definition of teams as a group of indi-
viduals where ‘talent, energy and skills are
integrated into a team, and this collective
capacity to innovate becomes greater than the
sum of individual contributions’ (p. 239).
So, how does an organization enhance the
creativity of its teams? Prior research indicates
that the quality of collaboration has a positive
impact on creativity and team performance
(Hoegl & Gemuenden, 2001; DeCusatis, 2008).
Similarly, emotional intelligence has been
touted as essential to the performance of a
team (Druskat & Wolff, 2001a; Goleman,
Boyatzis & McKee, 2002; Rego et al., 2007).
Both individual and team emotional intelli-
gence enhances a team’s ability to communi-
cate with one another, to be receptive to
diverging opinions and to utilize emotion to
improve team decision making. Additionally,
interpersonal (team) trust is one of the impor-
tant elements for teamwork and is based both
on emotional bonds and perceived competen-
cies of individual members. In fact, Rigby,
Gruver and Allen (2009) studied teamwork in
the most innovative firms in the United States
and identified trust as one of the seven impor-
tant characteristics that fosters successful part-
nership among diverse members of a team.
When members trust each other it makes them
feel less vulnerable, thus facilitating channel-
ling energy on creating and discovering rather
than defending (Gibb, 1978). Researchers state
that in the current organizational environment
of declining power of reciprocal obligations
and hierarchical controls, trust is key to
holding employees together as a cohesive unit
(Kasper-Fuehrer & Ashkanasy, 2001; Bijlsma &
Koopman, 2003).
The purpose of this study is to explore
the relationship between team emotional
332 CREATIVITY AND INNOVATION MANAGEMENT
Volume 19 Number 4 2010
doi:10.1111/j.1467-8691.2010.00574.x
© 2010 Blackwell Publishing Ltd