Int. J. Human Resources Development and Management, Vol. 5, No. 1, 2005 85
Copyright © 2005 Inderscience Enterprises Ltd.
Influence of learned optimism and organisational
ethos on organisational citizenship behaviour: a
study on Indian corporations
Phalgu Niranjana and Biswajeet Pattanayak*
IBAT School of Management,
Kalinga Institute of Industrial Technology, Deemed University,
KIIT Campus 1, Bhubaneshwar 751024, India
Fax: 91 674 2741465 E-mail: director@ibat.ac.in
*Corresponding author
Abstract: This study attempts
• to study the dynamics of organisational citizenship behaviour, learned
optimism, and organisational ethos across types of organisations
(service and manufacturing), hierarchical positions (executive and
non-executive), and gender (male and female) of the employees
• to examine the functional relationship among organisational citizenship
behaviour, learned optimism and organisational ethos
• to ascertain the relative importance of learned optimism, organisational
ethos and its eight dimensions in determining organisational citizenship
behaviour.
It follows a 2 × 2 × 2 factorial design with 600 respondents. Three standardised
questionnaires are used. There is a significant difference among the
independent variables, i.e., types of organisations, hierarchical positions and
gender of the employees, on organisational citizenship behaviour,
organisational ethos and learned optimism. Further, the result shows that
learned optimism, confrontation and pro-action influence organisational
citizenship behaviour significantly. Based on the findings, organisational
development and behavioural development interventions are suggested to
increase the performance in the organisation.
Keywords: organisational citizenship behaviour (OCB); learned optimism;
organisational ethos.
Reference to this paper should be made as follows: Niranjana, P. and
Pattanayak, B. (2005) ‘Influence of learned optimism and organisational ethos
on organisational citizenship behaviour: a study on Indian corporations’,
Int. J. Human Resources Development and Management, Vol. 5, No. 1,
pp.85–98.
Biographical notes: Dr. Phalgu Niranjana is Assistant Professor in the area of
Organisational Behaviour in IBAT. She is MA and MPhil in Psychology and
PhD in Management from Utkal University. She has sixteen national and
international publications to her credit. She is a coauthor of the book Creating
Performing Organisations: International Perspective for Indian Management
published by Response Books, Sage Publications. Her specific areas of interest
are organisational citizenship behaviour, learned optimism, stress management,
and emotional intelligence.