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Nontechnical Skills in a
Technical World
Ophelie Loup , MD
Department of Cardiovascular Surgery, Inselspital, Bern University Hospital,
University of Bern, Bern, Switzerland
Steven D. Boggs , MD, MBA
Department of Anesthesiology, University of Tennessee Health Science Center,
Memphis, Tennessee
Markus M. Luedi , MD, MBA
Department of Anesthesiology, Inselspital, Bern University Hospital, University of
Bern, Bern, Switzerland
Christopher R. Giordano , MD
Department of Anesthesiology, University of Florida College of Medicine, Gainesville,
Florida
’
What are “Nontechnical Skills” (NTS)?
NTS are the social, personal, and cognitive abilities that complement
technical skills.
1
Historically, these skill sets fell under the category of
“soft skills,” which did not interest health care professionals because they
were not considered quantitative, rigorous, or reproducible. Conse-
quently, they were not consistently taught to new learners or explicitly
developed, and were tacitly adopted into practice. By contrast,
psychologists have long appreciated that many of these “human factor
skills” enhance workers’ performance and minimize error rates.
2
Although there is no definitive list of essential NTS, authors have
utilized several frameworks, including:
Crew Resource Management (CRM).
Anesthesia Non-Technical Skills (ANTS).
Emotional Intelligence (EI).
Team Cognition: knowledge, skills, and attitudes (KSA).
ADDRESS CORRESPONDENCE TO:CHRISTOPHER R. GIORDANO, MD, DEPARTMENT OF ANESTHESIOLOGY,UNIVERSITY OF
FLORIDA COLLEGE OF MEDICINE, 1600 SW ARCHER ROAD, P.O. BOX 100254, GAINESVILLE, FL 32610-0254.
E-MAIL: CGIORDANO@ANEST.UFL.EDU
INTERNATIONAL ANESTHESIOLOGY CLINICS
Volume 57, Number 1, 81–94, DOI:10.1097/AIA.0000000000000215
Copyright © 2018 Wolters Kluwer Health, Inc. All rights reserved
Copyright r 2018 Wolters Kluwer Health, Inc. All rights reserved.
This paper can be cited using the date of access and the unique DOI number which can be found in the footnotes.
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