Page 1/16 The Role of Loyalty and Satisfaction’s Effect on Word- of-Mouth Inｧuence in Indonesian B2B Environment Syahputra Syahputra Telkom University Mahendra Fakhri Telkom University Clarissa Aulia Putri Telkom University MAHIR PRADANA (  mahirpradana@telkomuniversity.ac.id ) Telkom University https://orcid.org/0000-0003-4761-2891 Research Keywords: selling ｦrm instruction, business to business, social media, e-business Posted Date: March 14th, 2022 DOI: https://doi.org/10.21203/rs.3.rs-1430695/v1 License:   This work is licensed under a Creative Commons Attribution 4.0 International License. Read Full License