Int. J. Business Excellence, Vol. 12, No. 3, 2017 329
Copyright © 2017 Inderscience Enterprises Ltd.
Toward promoting effective strategic performance:
the relevance of the alignment of performance
measurement and competitive strategic choices
Carlos F. Gomes*
School of Economics,
University of Coimbra,
ISR-Institute of Systems and Robotics,
Av. Dias da Silva 165 – 3004-512 Coimbra, Portugal
Email: cfgomes@fe.uc.pt
*Corresponding author
Mahmoud M. Yasin
Department of Management and Marketing,
East Tennessee State University,
P.O. Box 70625 – Johnson City, TN 37614, USA
Email: mmyasin@ETSU.edu
Abstract: This research mainly examines the relationship among competitive
methods, performance measures, and strategic orientations utilised by 68
Portuguese manufacturing organisations from different industries. The findings
reveal that the surveyed organisations appear to be following a hybrid-mixed
strategy. The group with the best results adopted the most balanced strategic
approach, as it emphasised most of the different strategic dimensions. The
examination of the strategic orientations, performance dimensions, and most
utilised performance measures reveals inconsistencies among the surveyed
organisations, which clearly indicates that the strategic choices and
performance measures and measurements are misaligned. This study has direct
practical implications to executives of manufacturing organisations, as they
attempt to integrate their organisational systems in pursuit of effective strategic
competitive performance. Based on the results of this study, a conceptual
framework is proposed to facilitate the alignment among the competitive
methods, performance measurement, and selected strategy.
Keywords: competitive methods; performance measurement; organisational
strategy; effective strategic competitive performance.
Reference to this paper should be made as follows: Gomes, C.F. and
Yasin, M.M. (2017) ‘Toward promoting effective strategic performance: the
relevance of the alignment of performance measurement and competitive
strategic choices’, Int. J. Business Excellence, Vol. 12, No. 3, pp.329–350.
Biographical notes: Carlos F. Gomes is an Associate Professor with
Aggregation at the School of Economics at the University of Coimbra. He is a
researcher at the Institute of Systems and Robotics in Coimbra, Portugal. He
received his PhD and MS in Industrial Management, a post-graduate certificate
of Advanced Studies in Industrial Quality and International Business, and a BS
in Electrical Engineering, all from the University of Coimbra. His main
research interests are performance management, operations strategy, and
improvement of production systems. He has published in many refereed
journals, and proceedings of professional meetings.