Nur Annisa et al© 2018 This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. CASE STUDY December 2018 A Case Study of the Important of Good Organization Structure and Power of Decision Making Nur Annisa Mohd Arif, Khairul Shahida Shabi , Mohd Farid Shamsudin, Business School/ Universiti Kuala Lumpur, Malaysia Abstract / Subject area The case is written for MBA or senior undergraduate courses on Management and Organizational Behavior Study level/applicability The case is written for MBA or senior undergraduate courses on Management and Organizational Behaviour, leadership or strategy implementation. The case can be taught towards the end of a Management course to learn about organization and its behavior. This case can be used in the segment focusing on action and leadership. Case overview The organization structure is business skeleton. Organization structure helps everyone in company understand their role and scope of work. It help to facilitate divisions of labor, efficiency and assist in avoiding conflicts and confusion. Good organizational chart also illustrate the reporting chain, who reports to whom so that everyone have clear idea how they are held accountable. This really help employees know how from whom to take direction, where they can fit into organization, and the scope and limitations in their job post. There are three most common organization chart namely simple functional, divisional and matrix structure. In order to have a good organization chart, there will involve eight steps. All types and process will briefly explain in the case study.