44 International Journal of Enterprise Information Systems, 9(2), 44-69, April-June 2013
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A Set of Criteria for
Selection of Enterprise
Resource Planning (ERP)
Mirian Picinini Méxas, Civil Engineering Department,Fluminense Federal University,
Niterói, RJ, Brazil
Osvaldo Luis Gonçalves Quelhas, Civil Engineering Department,Fluminense Federal
University, Niterói, RJ, Brazil
Heder Gomes Costa, Engineering Management Department Fluminense Federal University,
Niterói, RJ, Brazil
Valdir de Jesus Lameira, Energy Economics, INESC Coimbra,University of Coimbra,
Coimbra, Portugal
Keywords: Analytic Hierarchic Process, Enterprise Resource Planning (ERP), Fuzzy Methodology,
Information System, Multicriteria
INTRODUCTION
The use of information systems in business
organizations has a strategic role and offers
a competitive advantage in this increasingly
globalized market. Within this context, there is a
strong tendency for companies to use integrated
management systems or Enterprise Resource
Planning (ERP). Most organizations select
and purchase such systems among alternatives
available in the market instead of developing a
new system. To make an accurate selection and
make the best decision, many types of criteria
are taken into account.
ABSTRACT
Information systems have evolved at a continual pace since administrations began to develop greater interest
in production processes and supply chains. This created systems like Enterprise Resource Planning (ERP),
Material Requirements Planning (MRP), and Manufacturing Resources Planning (MRPII). This research
discusses a literature search conducted to map the multicriteria models used to select ERP systems. As a
result, this article proposes criteria and subcriteria to be used in the selection of ERP systems. The basic
structure is developed around a tree and subcriteria tree that can be used as a checklist for companies wish-
ing to acquire an ERP system.
DOI: 10.4018/jeis.2013040103