https://ijssr.ridwaninstitute.co.id/index.php/ijssr/ INTERNATIONAL JOURNAL OF SOCIAL SERVICE AND RESEARCH SATUNETRA DEVELOPMENT, CHAT THERAPY APPLICATIONS BASED ON ARTIFICIAL INTELLIGENCE FOR THE BLIND Dwi Gusna, Uti Nur Salehah, Nurul Hidayah Zainal, Nurul Islamiyah, A. Azzahrah Ainun Makassar State University, Makassar, Indonesia Email: dwigusna97@gmail.com, utinursoleha@gmail.com, hidayahnurzainal119@gmail.com, nhurulnislam30@gmail.com, azzahrahainunfp@gmail.com Abstract Nowadays the level of people with disabilities is increasing, the fact is that the most people with disabilities in Indonesia are blind. Most of the blind people experience visual disturbances so that these limitations trigger mental instability and often experience discouragement, stress, anxiety, over-confidence and lack of confidence. Besides that, like normal humans, blind people also need the role of other people, they also need someone to be a friend or a substitute figure who can always accompany them. With the development of increasingly sophisticated technology, an artificial intelligence-based chat therapy application for the blind has a function as a friend as well as a psychological consultant. This study uses the Waterfall application development method. The application testing was carried out at one of the schools for children with special needs in Makassar, so that the results of the application could be seen whether it really was in accordance with the goals and needs. Therefore, the existence of this application makes it possible to foster motivation to have a return in living life even though in limited vision. Keywords: visual impairment; artificial intelligence; voice interaction; mental health; smartphone Received 15 September 2021, Revised 25 September 2021, Accepted 1 October 2021 INTRODUCTION Blindness is a condition experienced by a person where they experience impediment to the dysfunction of their visual apparatus caused by damage or not functioning perfectly the organ of vision. Blind people who have no residual vision at all will usually use their hearing power to communicate with other people. They are more sensitive and can identify other people's voices well. As a result of psychological blindness, it will have an impact on negative attitudes towards themselves, alienating themselves from the social environment, low self-esteem, feeling incapable and useless and so on, in short, being blind is felt as a heavy burden and affects all patterns and activities of life, including models. religious practice (Arifin, Yusuf, & Yuwono, 2021). Illiteracy is someone who cannot read and cannot write for capital to communicate. The number of people who are still illiterate in a country is one indicator that shows the country is still not advanced (Jalote, 2012). Color vision is one of the most important functions of vision in everyday life. Certain jobs require good color-differentiating skills. However, not everyone is blessed with normal color vision skills. One of them is a person with color vision deficiency or better known as color blindness (Edwards & Hendro Purwoko, 2017).