Citation: Prataviera, L.B.; Creazza,
A.; Melacini, M.; Dallari, F. Heading
for Tomorrow: Resilience Strategies
for Post-COVID-19 Grocery Supply
Chains. Sustainability 2022, 14, 1942.
https://doi.org/10.3390/su14041942
Academic Editors:
Jurgita Antucheviˇ cien ˙ e and
Andrea Appolloni
Received: 28 December 2021
Accepted: 3 February 2022
Published: 9 February 2022
Publisher’s Note: MDPI stays neutral
with regard to jurisdictional claims in
published maps and institutional affil-
iations.
Copyright: © 2022 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
creativecommons.org/licenses/by/
4.0/).
sustainability
Article
Heading for Tomorrow: Resilience Strategies for
Post-COVID-19 Grocery Supply Chains
Lorenzo Bruno Prataviera
1,2
, Alessandro Creazza
3,
* , Marco Melacini
1
and Fabrizio Dallari
3
1
Department of Management, Economics and Industrial Engineering, Politecnico di Milano, 20156 Milan, Italy;
lorenzobruno.prataviera@polimi.it or lorenzo.prataviera@cranfield.ac.uk (L.B.P.);
marco.melacini@polimi.it (M.M.)
2
Centre for Logistics and Supply Chain Management, Cranfield School of Management, Cranfield University,
Bedfordshire MK43 0AL, UK
3
School of Industrial Engineering, LIUC University, 21053 Castellanza, Italy; fdallari@liuc.it
* Correspondence: acreazza@liuc.it; Tel.: +39-033-157-2527
Abstract: Supply chain resilience is a critical capability needed to compete in the current turbulent and
unpredictable business environment, but many companies still tend to underestimate its relevance.
In the wake of the COVID-19 pandemic, understanding which supply chain impacts influence the
policies and actions undertaken when resilience is concerned is important. This study investigated the
relationships between the impacts experienced at the different supply chain tiers during the pandemic,
and explored which impacts could drive perceptions towards developing resilience strategies in the
future. A survey instrument was developed adopting a mid-range approach, targeting manufacturers
active in the Italian grocery supply chain. Data were analysed using partial least square structural
equation modelling (PLS-SEM). Results showed that source-related impacts deeply affect make- and
delivery-related impacts, and make-related impacts mainly influence the perceptions about future
resilience strategies. In fact, manufacturers appear to be primarily interested in those strategies
ensuring the continuity of their intrinsic operations. The study could inform theory and practice
about companies’ decisions towards the adoption of certain approaches. Also, it highlights promising
research avenues related to deepening understanding of how perceptions could predict future
intentions to engage in protective actions to adequately cope with potential future disruptions.
Keywords: COVID-19; supply chain resilience; survey; grocery industry; risk management; PLS-SEM
1. Introduction
Modern supply chains (SCs) are today more vulnerable than ever [1,2], as natural dis-
asters, industrial disputes, and terrorism have increasingly resulted in serious disruptions
to SC activities [3,4]. Consistently with the ‘era of turbulence’ proclaimed by [5], in 2020
the COVID-19 pandemic swept across the globe in a matter of months, jeopardizing lives,
upending businesses, and setting off a worldwide economic slump [6,7]. It introduced huge
uncertainties in both supply and demand, highlighting the importance for companies to
properly handle SC risks [8,9]. However, it also provided rich opportunities for researchers
to conduct the empirical and event-based research about supply chain risk management
(SCRM) that has been called for several times in the last two decades [6,10]. Consequently,
SCRM has gained traction once again, both for practitioners and academics [11].
Being in the ‘era of turbulence’, managing SC risks to reduce vulnerability and ensure
business continuity is often problematic [12,13]. SC resilience has been proposed as a
critical capability, necessary to regain a new stable position, recovering or returning close
to its original state, after perturbations [14,15]. However, the literature suggests that many
companies are not well prepared for the challenges they have to confront nowadays [16,17].
Despite the fact that a number of prominent examples led companies to reconsider a
structured SCRM approach as an important field of action, the idea that nobody gets credit
Sustainability 2022, 14, 1942. https://doi.org/10.3390/su14041942 https://www.mdpi.com/journal/sustainability