International Journal of Research and Review Vol. 9; Issue: 4; April 2022 Website: www.ijrrjournal.com Research Paper E-ISSN: 2349-9788; P-ISSN: 2454-2237 International Journal of Research and Review (ijrrjournal.com) 282 Vol. 9; Issue: 4; April 2022 Effect of Work Environment and Self Efficacy through Motivation on Performance of Department Population and Civil Registration Office in Samosir Regency during the Covid-19 Pandemic Elmasari Menawati Saragih 1 , Paham Ginting 2 , Yeni Absah 3 1,2,3 Faculty Economics and Business, University of Sumatera Utara, Medan, Indonesia. Corresponding Author: Elmasari Menawati Saragih DOI: https://doi.org/10.52403/ijrr.20220434 ABSTRACT The purpose of this study was to analyze the performance of the Samosir Regency Population and Civil Registration Service employees which in 2020 greatly decreased dramatically during Covid 19 pandemic. This type of research is causal with a quantitative approach. The population in this study were all employees of the Department of Population and Civil Registration of Samosir Regency, totaling 44 employees. Data collection methods used are questionnaires, interviews and documentation studies. The data analysis method used descriptive statistical analysis and path analysis with the help of SPSS. The results of this study found that the work environment has a positive and significant effect on motivation. Self Efficacy has a positive and significant effect on motivation. Work environment has a positive and significant effect on employee performance. Self Efficacy has a positive and significant effect on employee performance. Then indirectly the Work Environment through Motivation has a positive and significant effect on employee performance and Self Efficacy through Motivation has a positive and significant effect on the performance of the Population and Civil Registration Service employees during the Covid 19 pandemic. Keywords: Work Environment, Self Efficacy, Motivation and Employee Performance INTRODUCTION Human resources are one of the important factors in contributing to realizing the goals of the organization or agency (Jufandi, 2016). In addition, human resources are expected to be able to provide functions and be competitive that is beneficial for the institution, the community and the surrounding environment. The achievement of agency goals and the ability to compete will depend on the good and bad of the human resource development program implemented by the agency. One of the efforts that need to be made by the agency is to improve employee performance, for example by providing a comfortable, safe, and conducive work environment, increasing self-efficacy for employees and even motivating employees (Wardhani, et al. 2015). Performance is the result of work in quality and quantity achieved by an employee in carrying out the duties and responsibilities assigned to him (Mangkunegara, 2016: 67). According to Nisa (2016), employee performance is the overall value expected by the agency from several different behaviors from one individual to another. So that the optimal management of human resources will help the agency achieve the agency's goals. Employees who have strong working principles and high work spirit will do their