International Journal of Academic Research in Business and Social Sciences Vol. 1 1 , No. 2, 2021, E-ISSN: 2222-6990 © 2021 HRMARS 1342 Full Terms & Conditions of access and use can be found at http://hrmars.com/index.php/pages/detail/publication-ethics Evaluating The Quality of Service for Bus Performance in Kuantan Muhammad Fadhlullah Abu Bakar, Shuhairy Norhisham, Chow Ming Fai, Nur Lyana Baharin To Link this Article: http://dx.doi.org/10.6007/IJARBSS/v11-i2/9209 DOI:10.6007/IJARBSS/v11-i2/9209 Received: 12 December 2020, Revised: 16 January 2021, Accepted: 31 January 2021 Published Online: 15 February 2021 In-Text Citation: (Bakar et al., 2021) To Cite this Article: Bakar, M. F. A., Norhisham, S., Fai, C. M., & Baharin, N. L. (2021). Evaluating The Quality of Service for Bus Performance in Kuantan. International Journal of Academic Research in Business and Social Sciences, 11(2), 1342-1351. Copyright: © 2021 The Author(s) Published by Human Resource Management Academic Research Society (www.hrmars.com) This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode Vol. 11, No. 2, 2021, Pg. 1342 - 1351 http://hrmars.com/index.php/pages/detail/IJARBSS JOURNAL HOMEPAGE