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A dual identity-electronic contact (DIEC) experiment promoting short- and
long-term intergroup harmony
Fiona A. White
a,
⁎, Hisham M. Abu-Rayya
b
a
School of Psychology, The University of Sydney, Australia
b
School of Psychological Science, La Trobe University, Australia
abstract article info
Article history:
Received 5 August 2011
Revised 18 January 2012
Available online 24 January 2012
Keywords:
Intergroup relations
Dual identity recategorization
Contact
Prejudice reduction
Minority and majority groups
Existing intergroup harmony programs have been short in length with little long-term evaluation of their
true effectiveness. This experiment addresses this limitation through the development and evaluation of a
new intergroup harmony program that integrates dual identity and contact tenets. At Time 1, 116 Australian
Muslim and 104 Australian Christian first-year high school students attending religiously segregated schools
completed pre-test measures of intergroup bias, intergroup anxiety, prejudice, and outgroup knowledge.
Eight months later, in the next year of school, these students were allocated to either the nine-week dual
identity-electronic or E-contact (DIEC) program that involved Muslim and Christians interacting via a syn-
chronous internet chat tool, or the control condition where they completed the program within their religious
groups with no recategorization. All participants completed the same pre-test measures at two weeks (Time
2) and 6-months (Time 3) post-program. At Time 2, for students in the DIEC condition, intergroup bias and
intergroup anxiety decreased significantly, and outgroup knowledge increased significantly, compared to
the control condition. In the case of intergroup bias, the decrease was maintained at Time 3. Moderation
effects of ingroup identification and outgroup friendship, and mediation effects of intergroup anxiety were
also found. These encouraging findings highlight that carefully designed E-contact programs can successfully
promote intergroup harmony in both the short- and long-term.
Crown Copyright © 2012 Published by Elsevier Inc. All rights reserved.
Introduction
After 80 years of social psychology researchers identifying and
evaluating the underlying mechanisms, formation, and measurement
of prejudice (Allport, 1954; Tajfel & Turner, 1979), research attention
would benefit from turning to the more challenging and pressing
need to develop and evaluate long-term interventions to promote
harmony between minority and majority groups. Longitudinal studies
have always been recognized as important vehicles for obtaining
high-quality evidence about the causes of particular psychological
attitudes and behaviors. Despite the fact that it can track critical
periods, test models of causal relationships, and provide evidence
on optimal times for interventions to promote positive development
(Sanson & Smart, 2011), longitudinal prejudice reduction research
has been surprisingly rare.
Several leading scholars in prejudice reduction recognize the im-
portance of longitudinal studies as the key to future progress in the
field. For example, Dovidio, Gaertner, and Saguy (2009, p. 16) have
argued that “Future research would profit from studying the dynamic
processes over time from the perspective of majority and minority
group members… interventions emphasizing commonality and shared
fate may be valuable for reframing relationships between the groups”.
Similarly, in their prejudice reduction review and recommendations
paper, Paluck and Green (2009, p. 357) stated that “The strength of
field experimentation rests not only in its ability to assess causal rela-
tionships but also its ability to assess whether an intervention's effects
emerge and endure….”. Finally, Pettigrew's (1998) pioneering advocacy
for longitudinal prejudice reduction research is best exemplified in his
reformulation of Allport's intergroup Contact theory.
A modest number of longitudinal intergroup research studies have
been conducted. Sherif's (1966) Robber's Cave study was one of the
first to show that only after repeated attempts to achieve the common
goal, did the conflict between the groups eventually reduce. Other
longitudinal studies examining contact and intergroup attitudes
followed (Brown, Eller, Leeds, & Stace, 2007; Eller & Abrams, 2003,
2004; Hamilton & Bishop, 1976; Levin, van Laar, & Sidanius,
2003; Maras & Brown, 1996; Stephan & Rosenfield, 1978; Vezzali,
Giovannini, & Capozza, 2010). Recently, Binder et al. (2009) con-
ducted a large cross-national study that examined the relationship be-
tween contact and prejudice reduction involving European minority
(n = 512) and majority (n = 1,143) groups. They found that amongst
majority group members only, that contact (as measured by outgroup
friendship) reduced prejudice (as measured by negative intergroup
emotions and desire for social distance), and that prejudice reduced
Journal of Experimental Social Psychology 48 (2012) 597–608
⁎ Corresponding author at: School of Psychology (A18), The University of Sydney,
New South Wales 2006, Australia.
E-mail address: fiona.white@sydney.edu.au (F.A. White).
0022-1031/$ – see front matter. Crown Copyright © 2012 Published by Elsevier Inc. All rights reserved.
doi:10.1016/j.jesp.2012.01.007
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