American Journal of Industrial and Business Management, 2021, 11, 251-260
https://www.scirp.org/journal/ajibm
ISSN Online: 2164-5175
ISSN Print: 2164-5167
DOI: 10.4236/ajibm.2021.113016 Mar. 15, 2021 251 American Journal of Industrial and Business Management
Effects of Artificial Intelligence on Decision
Making in Project Management
Mounir El Khatib
1*
, Ahmed Al Falasi
2
1
Hamdan Bin Mohammed Smart University, Dubai, UAE
2
Graduate Project Management, Hamdan Bin Mohammed Smart University, Dubai, UAE
Abstract
The objective of this paper is to examine the effect of AI on decision making
in project management. More specifically, the paper looks into the quality,
integrity and volume of the data collected by AI systems which is then dis-
played for the project manager to carry out project decisions. After conduct-
ing secondary research in which numerous academic articles were read and
information was collected from multiple regions and primary research in
which 13 IT managers and Project managers were interviewed, the drawn
conclusion was that AI application improves data quality and integrity lead-
ing to improved speed and effectiveness of decision making in both single
and multiple project environments.
Keywords
Project Management Information System, PMIS, Artificial Intelligence, AI,
Decision Making, Data Quality, Data Integrity
1. Introduction
All organizations rely on different decisions to drive their operations, and their
performance is dependent on the effectiveness of their choices. It is for this rea-
son that large firms implement PMIS (Project Management Information System)
to facilitate effective decision making and efficient management of information
(Radovic-Markovic & Vucekovic, 2015). Managers of these companies believe
that these technologies can help them improve their decision-making, as well as
foster proper planning and monitoring of the company operations to improve
the attainment of the set goals and objectives. Bakens (2010) adds that manage-
ment information systems create a convenient working environment for project
managers, thus allowing them to handle several activities concurrently.
How to cite this paper: El Khatib, M., & Al
Falasi, A. (2021). Effects of Artificial Intelli-
gence on Decision Making in Project Man-
agement. American Journal of Industrial and
Business Management, 11, 251-260.
https://doi.org/10.4236/ajibm.2021.113016
Received: February 1, 2021
Accepted: March 12, 2021
Published: March 15, 2021
Copyright © 2021 by author(s) and
Scientific Research Publishing Inc.
This work is licensed under the Creative
Commons Attribution International
License (CC BY 4.0).
http://creativecommons.org/licenses/by/4.0/
Open Access