Applied Information System and Management (AISM) Volume 5, (1) 2022, hal. 37-44 P-ISSN: 2621-2536; E-ISSN: 2621-2544; DOI: http://doi.org/10.15408/aism.v5i1.24738 http://journal.uinjkt.ac.id/index.php/aism 37 Abstract—Arsani Hospital has implemented Hospital Management Information Systems since 2010 to support operations to improve services, work effectiveness, and efficiency. However, in its implementation, there are obstacles such as the seldom use of Hospital Management Information Systems and employees' lack of knowledge. Also, the appearance of Hospital Management Information Systems is challenging to understand, and Hospital Management Information System has not been integrated (BPJS system, attendance, and employee payroll). In addition, there are queues in the administrative process. To ensure Hospital Management Information Systems can achieve the expected targets, its necessary to evaluate the success of the implementation as quantitatively using the HOT-Fit (Human Organizational and Technology Fit) model. The model focuses on three dimensions, namely human (system development, user satisfaction, system use), organization (organizational structure, organizational environment), and technology (quality systems, information quality, service quality). This study aims to determine the factors that influence Hospital Management Information Systems implementation success rate at Arsani Hospital using a questionnaire. A total of l99 respondents were obtained by analyzing PLS-SEM data using SmartPLS v3.3 software. The results showed that of the 18 hypotheses developed, 11 were accepted, while the other seven were rejected. The output of this research is given several recommendations which are intended to increase the success rate of Hospital Management Information Systems at Arsani Hospital. Index Terms: Hospital Management Information Systems, evaluation, success, HOT-Fit. I. INTRODUCTION he development of information and communication technology is currently very rapid. It plays an essential role in people's lives, one of which is the health sector. It can be seen from the construction of a Hospital Management Information System (HMIS) to support hospital activities in improving the quality of service and improving the effectiveness and efficiency of work which can accelerate performance. The ______________________________________________________________ Received: 10 February 2022; Revised: 2 March 2022; Accepted: 3 March 2022 1 D. Vantissha, Prodi Sistem Informasi Fakultas Ilmu Komputer Universitas Esa Unggul Jakarta (e-mail: devinavantissha@student.esaunggul.ac.id). 2 A. H. Azizah, Prodi Sistem Informasi Fakultas Ilmu Komputer Universitas Esa Unggul Jakarta (e-mail: anik.hanifa@esaunggul.ac.id). 3 S. Arifin, TEMEP, Seoul National University, South Korea (e-mail: syamsul.arifin@snu.ac.kr) practical implementation and management of HMIS in hospitals are significant because they can be the basis for obtaining a competitive advantage [1]. From the implementation of HMIS, users can use the results of information to make decisions to improve health care efforts in the form of reports. Arsani Hospital has been implementing and managing HMIS using Avicenna-Hospital information System vendors since 2010 to improve service quality, coordination, efficiency, accountability, monitoring, and rapid delivery of information. Nevertheless, there are various problems in its application, such as the seldom use of HMIS and the lack of employee knowledge in using HMIS. Also, the HMIS display is difficult to understand. Furthermore, HMIS has not been integrated (BPJS system, attendance land employee payroll), and there is a build-up of queues in the patient administration process. According to Arsani hospital employees, there are still employees who do not understand and understand how to use HMIS, so there are many errors when applying the system, such as in the registration service system and billing system. In this service, there is often duplication of data and inaccuracies of patient data. In addition, some installations do not use HMIS provided regularly by hospitals, such as in logistics and nursing installations. In logistics installations, employees have used but not all of the features used by this installation. Similarly, Nursing and for Nursing management in doing activities and reporting still use Microsoft Excel. Moreover, there is also still a build-up of queues in inpatient administration. To ensure HMIS can achieve the expected target, authors need to evaluate the implementation of HMIS by measuring the success rate of HMIS implementation in Arsani Hospital. This evaluation needs to be done as a benchmark for whether HMIS is acceptable and said to be successful by users to support improving the quality of service at Arsani Hospital [1]. With evaluation, the achievement of activities on the implementation of HMIS can be immediately identified, and further actions can be planned to improve the performance of its implementation. This evaluation will undoubtedly assess, measure, and improve or improve HMIS in finding potential problems facing users and hospitals. The results of the assessment HMIS success as a reference for Arsani Hospital to improve or expand HMIS and develop the remaining potential, so that it can be helpful for hospitals in improving performance in hospital services in a better direction, and can support the purpose, vision, and Assessing Hospital Management Information Systems Success Using Human Organization and Technology Fit Model Devina Vantissha 1 , Anik Hanifatul Azizah 2 , Syamsul Arifin 3 T