10.1177/0146167204271584 ARTICLE PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN Garcia et al. / INTRAGROUP RESPONSES TO DISCRIMINATION COMPLAINERS
Perceivers’ Responses to In-Group and
Out-Group Members Who Blame a
Negative Outcome on Discrimination
Donna M. Garcia
April Horstman Reser
Rachel B. Amo
University of Kansas
Sandrine Redersdorff
Université Blaise Pascal, France
Nyla R. Branscombe
University of Kansas
The authors extend recent research concerning the social costs of
claiming discrimination by examining men’s and women’s
responses to in-group and out-group targets who either blamed a
failing grade on discrimination or answer quality. Although
participants generally responded more negatively to targets who
blamed discrimination, rather than answer quality, dislike was
greatest and gender group identification was lowest when partic-
ipants evaluated an in-group target. Moreover, an in-group tar-
get who claimed discrimination was perceived as avoiding per-
sonal responsibility for outcomes to a greater extent than was a
similar out-group target. Perceptions that the target avoided out-
come responsibility by claiming discrimination were shown to
mediate the relationship between attribution type and dislike of
the in-group target. The authors discuss their results in terms of
intragroup processes and suggest that social costs may especially
accrue for in-group members when claiming discrimination has
implications for the in-group’s social identity.
Keywords: social identity; black sheep effect; social costs; attribution;
discrimination; complaining
A growing body of literature suggests that people avoid
blaming negative outcomes on discrimination because
they fear that there may be social costs associated with
making such claims (Crosby, 1984; Feagin & Sikes, 1994;
Kaiser & Miller, 2001; Stangor, Swim, Van Allen, &
Sechrist, 2002; Swim & Hyers, 1999). To date, research-
ers have focused on either high-status group members’
unfavorable ratings of a low-status out-group member
who makes an attribution to discrimination (Kaiser &
Miller, 2001, 2003) or low-status group members’ reluc-
tance to confront discrimination in the presence of high-
status group members (Stangor et al., 2002; Swim &
Hyers, 1999). In contrast to these researchers’ emphasis
on the intergroup nature of social costs between high-
and low-status groups, we propose that the social costs of
claiming discrimination are not solely a result of inter-
group judgments or the status differences between the
groups. Indeed, in-group members, not just out-group
members, who make attributions to discrimination are
vulnerable to experiencing social costs. Such costs might
be greatest for in-group members, when the discrimina-
tion claim has the potential of threatening the in-group’s
positive identity.
COMPLAINING ABOUT DISCRIMINATION
Discrimination is ubiquitous in our society. It is evi-
dent in a myriad of social, occupational, and educational
769
Authors’ Note: We thank Cheryl Kaiser and Carol Miller for providing
us with their research materials for this study. We thank Dan Batson,
Elizabeth Collins, Scott Eidelman, Jeff Sherman, and two anonymous
reviewers for their helpful comments on an earlier draft of this article.
Address correspondence to Donna Garcia, Department of Psychology,
University of Kansas, 1415 Jayhawk Blvd., Lawrence, KS 66045-7556; e-
mail: d-garcia@ku.edu.
PSPB, Vol. 31 No. 6, June 2005 769-780
DOI: 10.1177/0146167204271584
© 2005 by the Society for Personality and Social Psychology, Inc.