Use of music streaming platforms
for emotion regulation by international students
Greg Wadley, Amanda Krause
University of Melbourne
Parkville 3010, Australia
{greg.wadley, amanda.krause}
@unimelb.edu.au
Jiahui Liang, Zihe Wang
University of Melbourne
Parkville 3010, Australia
{jiahuil7,zihew}
@student.unimelb.edu.au
Tuck Wah Leong
University of Technology, Sydney
Ultimo 2007, Australia
tuckwah.leong@uts.edu.au
ABSTRACT
Listening to music has always been an emotion-laden experience.
Early research involving analog platforms showed that people use
recorded music as a resource to manage their emotions,
enhancing desired affective states and limiting unwanted states.
More recently, technological advances such as streaming services
have made an almost-unlimited selection of music ubiquitously
available. This paper examines whether this intensified access to
recorded music has afforded new forms of emotion regulation. We
studied these practices in international university students, a
cohort who face significant stresses and make significant use of
digital technology. We found that students actively and routinely
use music streaming services to manage their emotional responses
to the challenges of studying abroad.
CCS CONCEPTS
• Human-centered computing~Empirical studies in HCI
KEYWORDS
music listening; emotion regulation; music streaming platforms;
international students;
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1 Introduction
Listening to music has always been an emotion-laden
experience. Technological advances such as smartphones and
digital streaming services have made an almost-unlimited
selection of music ubiquitously available to many people [20].
Prior research has shown that people use music as a resource
to manage their emotions (e.g. [22]). More recently, research has
begun to examine whether contemporary technology platforms
afords new or more intensifed forms of emotion regulation (e.g.
[33]). At the same time, research has examined experiences
arising from the use of music technologies in daily life (e.g. [25]).
Te study reported here contributes to this body of work by
examining how people use music streaming platforms to manage
afect. We studied the practices of international university
students, a cohort who face challenges that have begun to be
examined in HCI research [27], [39]. We used a mainly
qualitative approach that encouraged study participants to
interpret their own experiences. We used this approach because:
1. Music platforms and practices are rapidly evolving, and
exploratory studies are appropriate for discovering emerging
phenomena ([23] p14);
2. Afective states such as emotions and moods are difcult to
defne and measure objectively [6];
3. Te afective states that people seek to shape by listening
to music are not necessarily the emotions typically examined in
research [12].
We gathered data “in the wild” in order to capture people’s
experiences within the contexts of everyday life and everyday
activities [24]. We present evidence that international students
make use of music streaming services to manage their afective
responses to the challenges of studying abroad.
2 Related work
2.1 Music and mood regulation
To function efectively in daily life, to behave appropriately
in a social situation, or sometimes simply for hedonic reasons,
people ofen seek to modify their afective states: a practice
known as emotion regulation [13], [36]. Listening to music can
powerfully impact a listener’s emotions, and people ofen use
music to shape afective states [16]. Music can distract a listener
from a situation, relax them, reduce their stress, focus their
thoughts, or help them to think about a situation in a new way
[11], [33], [17]. Music can provide energy and motivation, and
improve mood and performance during occupational [30] and
household [2] tasks. People select music to align moods with
activities [18], and choose energetic, rhythmic genres to
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