Int. J. Emergency Management, Vol. 14, No. 1, 2018 1
Copyright © 2018 Inderscience Enterprises Ltd.
Sector prioritisation in Rabat region for emergency
management
Meryam Benabdouallah* and Chakib Bojji
Doctoral Center of Sciences and Engineer Technologies,
Normal Superior School of Technical Education/
Ecole Normale Supérieure de l’Enseignement Technique (ENSET),
Mohamed V University in Rabat,
Rabat, 10100, Morocco
Email: meryam_benabdouallah@um5.ac.ma
Email: chakib.bojji@gmail.com
*Corresponding author
Othmane El Yaakoubi
Ecole Supérieure des Sciences et Technologies de l’Ingénieur
ESSTI,
Rabat, 10090, Morocco
Email: Othmane.elyaakoubi@essti.ac.ma
Abstract: Setting priorities of sectors in an emergency intervention is an
important unit to improve the healthcare management of a city. The goal of this
paper is to prioritise sectors in Rabat region of Morocco when two or more
emergency calls are received in call centres of hospitals using the analytical
hierarchy process (AHP). This prioritisation is based on social, demographic
and proximity criteria that lead to rank the 10 sectors of the region. The paper
shows that the proposed AHP methodology is consistent and allows a real
ranking of Rabat sectors.
Keywords: emergency service; AHP; analytical hierarchy process; hospital
logistics; prioritisation; sector.
Reference to this paper should be made as follows: Benabdouallah, M.,
Bojji, C. and El Yaakoubi, O. (2018) ‘Sector prioritisation in Rabat region for
emergency management’, Int. J. Emergency Management, Vol. 14, No. 1,
pp.1–22.
Biographical notes: Meryam Benabdouallah is a PhD student at Sciences and
Engineer Technologies. Her research interests focus on optimisation of
pre-hospital logistics, exactly the management of the ambulance fleet and
minimising its lateness intervention. She is affiliated to the Industrial
Performance Team from the Doctoral Center of Sciences and Engineer
Technologies of ENSET, Ecole Normale Supérieure de l’Enseignement
Technique of Mohamed V University in Rabat, Morocco.
Chakib Bojji is a Professor of Mechanical Engineering and Project
Management in the Mohamed V University in Rabat. He holds a PhD from the
Ecole Polytechnique of Montreal, Canada, in Mechanic Engineering. He is the
author of many scientific articles in high performance composite materials and
a Lecturer on Product Life Cycle Management and Innovation and he is the