When RateMyProfessor Meets the #MeToo Movement:
Bottom-up Bullying in Academia
Ruth McKay
1
, Bill Irwin
2
, Randy Appel
3
1
Carleton University, Canada
2
Huron University College, Canada
3
Waseda University, Japan
Abstract
The #MeToo and Time’s Up movements have
created increased awareness around inappropriate
work behaviour. According to these two partially
overlapping movements, some organizations have
been permissive in enabling employees to misuse
their positions to assert undue power over others.
Managers also recognize that complaint processes
may be inadequate in resolving these issues. This
paper uses a #MeToo lens to investigate student
bullying, mobbing, and sexual harassment enabled
through RateMyProfessor.com (RMP). For this
research RMP is used as a proxy for social media
sites that are visible and curtained to public viewing.
It also considers how the need for the academy to
operate as a hyper-commercialized business may be
contributing to the silence of universities on the
misuse of sites such as RMP. Main research
questions include the following. Why is harassment
of faculty through social media sites such as RMP
permitted and even valued? How do social media
sites’ content and audience differ from university
evaluations of faculty?
1. Introduction
Universities are reviewing and revising
behavioural guidelines and policies to create
environments less conducive to bullying and other
forms of harassment, but what happens when
employees are impacted by a third party, such as
RMP, in which institutions of higher education have
no control? Keim and McDermott [9] note that
within the academy, bullying can occur between
students and faculty, with students able to play the
role of perpetrator as well as victim. Students
engaging in inappropriate behaviour through social
media are the major focus of this paper. The
questions are, do comments on social media classify
as harassment? What is driving it? Why do
institutions appear to remain quiet about
inappropriate comments concerning faculty visible
through social media?
In today’s work environment, influenced by the
#MeToo and the Time’s Up movements, we should
reexamine the impact hurtful comments posted on
RMP may have on academics. RMP is a contributor
to a perfect storm: the confluence of bottom-up
bullying, sexual harassment, academic
consumerism, and the freedom/anonymity of on-line
social media. This paper examines how the
combination of these elements can lead to a problem
for academic professionals. We also compare
feedback on social media to that of more
standardized course evaluations used as part of
normal university procedures.
Initially introduced by social activist Tarana
Burke in 2006 as a way of offering support to
women from marginalized communities who have
been victims of sexual assault and harassment [17],
the #MeToo began to gain momentum when
celebrities encouraged the use of this hashtag on
social media platforms, such as twitter and
Facebook, as a way of bringing greater attention to
wider issues regarding the prevalence of sexual
misconduct women often face in the workplace.
The Time’s Up movement is a more formal
organization resulting from celebrity efforts to move
beyond the ‘naming and shaming’ of perpetrators of
sexual misconduct in order to create greater societal
change. Both movements have grown from their
initial foci to address a greater variety of issues,
methods of remedying the situation, and ways of
helping victims. The popularity of the #MeToo and
Time’s Up movements have also had a wide-ranging
societal impact with tens of thousands of retweets on
twitter and a significant increase in web searches
related to sexual harassment as a result of the
increasing attention brought about by these
movements [2].
Since the initial viral spread of these social
justice efforts via social media platforms, the focus
has continued to expand to include an ever-wider
range of topics, and these movements should no
longer be viewed as being reserved to issues faced
by a single gender or in a particular environment.
Furthermore, as a grassroots campaign without an
overarching source of control or guidance, the
#MeToo movement continues to shift and adapt to
the needs of the communities in which it is adopted.
Under this expanded view of the #MeToo and
Times’s Up movements, we use the critical lens
provided by these campaigns as a way of analyzing
the treatment of academic professionals as revealed
International Journal of Digital Society (IJDS), Volume 11, Issue 2, 2020
Copyright © 2020, Infonomics Society 1591