Widyatama International Seminar on Business and Management Improving Business Competitiveness Through Integrated System Bandung, April 27 – 28, 2011 De La Salle Lipa B - 23 Medical Knowledge Sharing of Physicians on Medical Record (Literature Review) Oktri Mohammad Firdaus a , Kadarsah Suryadi b , Rajesri Govindaraju c , T.M.A. Ari Samadhi d a Industrial Engineering Department, Widyatama University Bandung, Indonesia b Ph.D. student on Industrial Engineering Department, Institute of Technology Bandung, Indonesia email: oktri.firdaus@gmail.com; oktri.firdaus@widyatama.ac.id c,d Information Systems and Decision Making Laboratory, Industrial Engineering Department, Institute of Technology Bandung, Indonesia ABSTRACT This research describes the process of knowledge sharing that occurs between physicians, especially in the medical records in hospitals. The methodology used in this study was to collect some litertur related to sharing of knowledge between physicians in hospitals from various sources such as Science Direct, EBSCO, SAGE Publication, Springer Link, Proquest, InformaWorld (Taylor & Francis) and other sources. Reasons to choose the health world, especially the process of sharing knowledge among doctors is inseparable from the unique characteristics of its own doctors.Side of feudalism is still dominant at times become one of the causes of the process of sharing knowledge between doctors into not going well. The emphasis of this study was to determine the position of research to be conducted, with the aim of this research has contributed both theoretically and practically, as well as maintain the authenticity of the research itself. Several previous studies have discussed the process of sharing knowledge between physicians in hospitals by looking at aspects of knowledge-sharing procedures, technology used in the process of sharing knowledge and sharing knowledge area itself, but its nature is still partial. This study attempts to investigate further and more comprehensive, with the aim to produce guidelines for doctors carrying out the process of sharing knowledge in an effective and accurate for the sake of improving the quality of health services, particularly in Indonesia. Keywords: knowledge management, knowledge sharing, medical record, healthcare 1. INTRODUCTION Global health development in terms of equipment and technology, medical science, and human resources which directly or indirectly involved in them progress very rapidly, no exception occurred in Indonesia. This is in line with the increasingly diverse types of diseases that exist, and require hard work from all parties to obtain the most effective solution in eradicating this disease. Development of medical technologies in the world will not be separated from the role of information and communication technologies (ICT) in order to accelerate the healing process and quality of service (Jalil, 2005).Viewed from a more micro-side at the hospital level, there are several things that can affect the process of integration of health information systems in Indonesia and in other countries is that the relationship between the readiness of policy makers in hospitals, the system is a good documentation of data patients (medical records), human resources directly involved both physicians, nurses, midwives and pharmacists, and other resources that are not directly involved as well as other infrastructure such as server systems and supporting business processes to define all the processes that occur in hospitals (Abidi, 2001.) In order to perform all of these things, then one of a very influential factor is the communication, if direct communication between all actors involved in global health, with emphasis on the process of sharing useful information and knowledge (information and knowledge sharing) or indirectly through a good intermediary software and the hardware for an effective strategy in the management of the process of communication to share information and knowledge (Mei et al., 2003).