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International Journal of Management (IJM)
Volume 11, Issue 12, December 2020, pp. 354-367. Article ID: IJM_11_12_033
Available online at http://iaeme.com/Home/issue/IJM?Volume=11&Issue=12
Journal Impact Factor (2020): 10.1471 (Calculated by GISI) www.jifactor.com
ISSN Print: 0976-6502 and ISSN Online: 0976-6510
DOI: 10.34218/IJM.11.12.2020.033
© IAEME Publication Indexed Scopus
ASSOCIATION BETWEEN HOTEL HUMAN
RESOURCE MANAGEMENT PRACTICES AND
ORGANIZATIONAL CULTURE
Syed Munir Barakbah Syed Faozi Barakbah, Azrin Abdul Razak,
May May Grace Derioh
UNITAR International University, Malaysia
Fakhrulzaman Abdullah
Suliman Al-Rajhi Colleges, UAE
ABSTRACT
The purpose of this study was to understand the nature of human resource
management (HRM) practices and study the concept of organizational culture in the
midscale and upscale hotel organizations. Thus, the main theme of this study was an
executive-level position in the HRM department/division of the hotel which included
detailed examination on (1) the five different types of HRM practices such as HR
planning, staffing, training and development, appraisal, and compensation; and (2)
the three elements of organizational culture such as employee relations,
creativity/risk-taking, and efficiency/pride emphasis. The next part determines the
extent of association between the HRM practices and the organization's culture
orientation. The number of hotel organisations included in the study was 50 hotels
selected midscale and upscale hotels in the Klang Valley. The findings from this
research indicate that overall HRM practices were found to be mixed with some
inclination towards meeting current requirements whilst some were more geared
towards future requirements. The organisation's culture orientation was relatively
open and in support of employee-management relationships, some organizational
support for employees' creativity and risk-taking activities, and employees' pride with
their organizations.
Key words: HRM practices, organizational culture, HR planning, staffing, training and
development, appraisal, compensation, employee relations, creativity/risk-taking,
efficiency/pride emphasis.
Cite this Article: Syed Munir Barakbah Syed Faozi Barakbah, Azrin Abdul Razak,
May May Grace Derioh and Fakhrulzaman Abdull , Association between Hotel ah
Human Resource Management Practices and Organizational Culture, International
Journal of Management, 11(12), 2020, pp 354-367.
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