Advances in Intelligent Systems and Computing 1012 Teresa Patrone Cotrim Florentino Serranheira Paulo Sousa Sue Hignett Sara Albolino Riccardo Tartaglia Editors Health and Social Care Systems of the Future: Demographic Changes, Digital Age and Human Factors Proceedings of the Healthcare Ergonomics and Patient Safety, HEPS, 3–5 July, 2019 Lisbon, Portugal