International Journal of Management, Accounting and Economics
Vol. 2, No. 5, May, 2015
ISSN 2383-2126 (Online)
© IJMAE, All Rights Reserved www.ijmae.com
381
Evaluation of Web Users’ Attitude toward the
Brand Online: The Case of an Online Event
Dhouka Oueldoubey
Department of Management, ENISO, Sousse, Tunisia
Faouzia Mida
1
Department of Management, ESSECT, Tunis, Tunisia
Imed Zaiem
Department of Management, FSEGN, Nabeul, Tunisia
Abstract
Web users surf the net looking for web pages that use several attractive tools
such as music, graphics and colors. In the context of online purchasing, these
atmospheric variables answer web users’ queries and consequently influence
their behavioral responses. The present survey targets the study of the impact of
a website’s atmospheric dimensions (readability and design) on the web user’s
attitude toward the brand. The study is about an online event created by
Tunisiana versus Ooredoo (a private telecommunications operator in Tunisia)
following the commercial rebranding that aimed at unifying the group and
subsidiaries within one brand. The survey was conducted using administered
questionnaire next to a convenience sample of 200 web users. The results of the
study demonstrated the positive influence of website readability as well as design
on the web user’s attitude toward the brand.
Keywords: Website atmosphere, attitude toward the brand, readability,
design, online event.
Cite this article: Oueldoubey, D., Mida, F., & Zaiem, I. (2015). Evaluation of Web Users’
Attitude toward the Brand Online: The case of an online event. International Journal of
Management, Accounting and Economics, 2(5), 381-393.
Introduction
Companies use websites to promote their products and services. Considering the
multiplying number of sites and the constant concern for differentiation from competitors
1
Corresponding author’s email: faouzia.mida@yahoo.com