Can company restructuring create a healthier work environment,
promote corporate entrepreneurship, and improve productivity?
☆
Jesús Ruiz
a,c,
⁎, Alicia Coduras
b,c,1
a
University of Valencia, Spain
b
Nebrija University, Spain
c
EDEM, Spain
abstract article info
Article history:
Received 15 February 2014
Received in revised form 15 December 2014
Accepted 15 January 2015
Available online 11 March 2015
Keywords:
Best practices
Human resources
Production
Workplace
This study explores relationships between best practices in human resource (HR) management and the human-
ization of production processes. The study analyzes how best practices in HR management affect organizational
health, productivity, and competitiveness in 4 workplaces with 480 employees. These workplaces implement a
3-year program of 20 practices in a sector specializing in fresh cut IV gamma products. Results show that these
practices yield significant improvements in productivity indicators, risk prevention, corporate entrepreneurship,
and work environment.
© 2015 Published by Elsevier Inc.
1. Introduction and theoretical background
The global economic crisis forces companies to increase productivity
and competitiveness. Companies are aware they must align employee
views with such strategies (Chuang, Chen, & Chuang, 2013). To do so,
companies strive to humanize labor relations and redesign HR manage-
ment practices. Hence, many management models treat people's strate-
gic value as a competitive advantage and a driver of economic growth.
Numerous studies indicate that companies' HR practices relate to the
achievement of company objectives (Boselie, Hesselink, Paauwe, & van
der Wiele, 2001; Delery & Doty, 1996; West, 1997). Three theoretical
perspectives on HR practices exist: the universalistic perspective, the
contingency perspective, and the best fit or configurative perspective.
Building on the theory of human capital, human resources, and
human capabilities, the universalistic model refers to the existence of
HR practices whose effect on performance is always positive, regardless
of other internal or external elements (Pfeffer, 1994). The universalistic
model is the most human approach of the three theories. The contin-
gency perspective posits that company strategy influences how HR
practices affect performance. Finally, the configurative perspective
suggests that company variables, including HR practices, often interact,
leading to configurations that affect performance.
Both the universalistic and configurative perspectives posit that HR
practices' overall effect is positive (Pfeffer, 1994). According to the
universalistic perspective, the effect is independent of other practices.
Conversely, under the configurative perspective, effects depend on
other practices (Bassett-Jones, 2005). In the contingency perspective,
the effect can be positive or negative depending on the company's strat-
egy. Studies in this field show a negative relationship between high
performance and turnover. Conversely, studies show positive relation-
ships between type of supervisor and high performance and training
(Kalleberg & Moody, 1994); between performance-based remuneration
and employee motivation (Dowling & Richardson, 1997); and between
participation in decision-making and employees' commitment to the
company (Wallace, 1995).
2. Method
2.1. Test instruments
The model comprised 20 good practices in HR management:
communicating last year's performance and next year's objectives,
designing a host plan, designing a set-up plan, establishing employee
responsibilities, publishing a bulletin, gathering suggestions, conducting
interviews, providing an employee assistance program, presenting re-
sults, producing a daily results table, conducting campaigns, holding
troubleshooting groups, creating a happy-birthday program, scheduling
breakfasts with managers, holding open days, studying the work
Journal of Business Research 68 (2015) 1466–1467
☆ The authors are grateful to Domingo Ribeiro, University of Valencia, and José Manuel
Saiz-Álvarez, Nebrija University, for offering comments and suggestions to improve this
manuscript.
⁎ Corresponding author at: EDEM Business School, Poeta Quintana 1, 46004 Valencia,
Spain.
E-mail addresses: jruiz@edem.es (J. Ruiz), acoduras@edem.es (A. Coduras).
1
EDEM Business School, Poeta Quintana 1, 46004 Valencia, Spain.
http://dx.doi.org/10.1016/j.jbusres.2015.01.035
0148-2963/© 2015 Published by Elsevier Inc.
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