The effect of sustainability practices on financial leakage in the hotel
industry in Jordan
Nidal Alzboun
a, *
, Hamzah Khawaldah
a
, Kenneth Backman
b
, DeWayne Moore
c
a
Geography Department, Faculty of Arts, University of Jordan, Amman 11942 Jordan
b
Department of Parks, Recreation, and Tourism Management, Clemson University, USA
c
Department of Psychology, Clemson University, USA
article info
Article history:
Received 25 October 2015
Received in revised form
28 February 2016
Accepted 7 March 2016
Keywords:
Sustainability
Financial leakage
Hotel industry
Jordan
abstract
This study aims to assess the effect of sustainability practices on financial leakages in the hotel industry
in Jordan. A self-administered survey was distributed to hotel managers in all 213 classified hotels in
Amman, Aqaba, Petra, and the Dead Sea area. Of these, 163 questionnaires were returned with a response
rate of 76.5%. Confirmatory Factor Analysis and Structural Equation Modeling were used to test research
hypotheses. Despite that many studies have predicted sustainability practices to have a negative effect on
financial leakages, the results of this study indicated that sustainability practices didn't reduce the
financial leakage level in Jordanian hotels. However, financial leakages are predicted to be reduced
through sustainability practices over time. These results could help hotels to develop financial and
conservation strategies benefiting their local economies, resources, and cultures. Future research may
extend this work to other tourism businesses.
© 2016 The Authors.
1. Introduction
Many developing countries look to the tourism industry as a
powerful and feasible force for achieving economic growth (Aniah
Eugene, Eja, Otu Judith, & Ushie, 2009; Scheyvens & Momsen,
2008). The primary source of this economic impact is tourist ex-
penditures on a wide variety of goods and services that generate
new levels of consumer demand for the host economy (Galdon,
Garrigos, & Gil-Pechuan, 2013). As long as these financial re-
sources are spent or re-spent locally, they foster economic devel-
opment in the host countries. However, often these revenues are
not an accurate indication of positive impact from tourism since in
some cases the benefits flow outside the host country as leakage
(Lacher & Nepal, 2010; Rahman, 2012; Supradist, 2004).
This economic leakage is the main reason tourism has failed to
achieve economic development for local economies (Lacher &
Nepal, 2010; Mitchell & Ashley, 2007). However, determining this
leakage is challenging because tourism is a complex industry
involving multiple services and sub-sectors which makes it is
difficult to track (Song, 2012; Font, Tapper, Schwartz, & Kornilaki,
2008). The economic leakage has a negative impact on the ability
of local communities, and future economic growth and sustain-
ability (Supradist, 2004).
On a similar vein, tourism literature demonstrates that there is a
paradigm shift from the past trend of mass tourism to alternative
forms of tourism such as sustainable tourism (Bohdanowicz, 2005;
Butler, 1993; Kirk, 1998; Mensah, 2006). In this context, the scholars
and business leaders have realized that the appropriate way to
maintain continuous economic benefit is by achieving social equity
and ecological integrity, what is referred to as the “Triple Bottom
Line” (TBL) (Smerecnik & Andersen, 2011).
The Triple Bottom Line is of special interest to the hotel industry
as it is classified among the high consumptive components of
tourism in terms of energy, water, and non-durable products, in
addition to the potential harmful emissions into the air, water and
soil due to its functions as a service provider (Bohdanowicz, 2005;
Erdogan & Baris, 2007; Kasim, 2009; Mensah, 2006). Consequently,
many interested stakeholders, including academic researchers,
have criticized the general policies of the hotel industry. In
addressing these concerns, many hotels around the world have
adopted sustainable tourism practices to reduce the negative im-
pacts of their activities having realized their responsibilities in
protecting the environment (Mensah, 2006; Ayuso, 2006). * Corresponding author.
E-mail addresses: n.alzboun@ju.edu.jo (N. Alzboun), khawaldah1@gmail.com
(H. Khawaldah), frank@clemson.edu (K. Backman), moore@clemson.edu (D. Moore).
Contents lists available at ScienceDirect
Journal of Hospitality and Tourism Management
journal homepage: http://www.journals.elsevier.com/journal-of-hospitality-
and-tourism-management
http://dx.doi.org/10.1016/j.jhtm.2016.03.001
1447-6770/© 2016 The Authors.
Journal of Hospitality and Tourism Management 27 (2016) 18e26