Design Computing and Cognition DCC’12. J.S. Gero (ed), pp. xx-yy.
© Springer 2012
The Role of Design Team Interaction Structure on In-
dividual and Shared Mental Models
Matthew Wood, Pinzhi Chen, Katherine Fu, Jonathan Cagan, and
Kenneth Kotovsky
Carnegie Mellon University, USA
The interaction structure of problem solving teams in design and other
domains, and its effects on ideation outcomes is a well-explored topic in
the study of team cognition in problem solving and design. Much less is
known on how changes in team interaction structure influence the devel-
opment of mental models over the course of work on a problem. This
study aims to understand the relationship between team interaction struc-
ture and mental model development by measuring the similarity of indi-
vidual mental models across time with respect to the individual and other
group members. Three-member design teams from upper-level engineering
design courses worked either independently or interactively on a mechani-
cal design task for either the 1
st
half or the 2
nd
half of the design process.
Participants were periodically interrupted for a written description of their
mental models of the design process. Descriptions were analyzed with La-
tent Semantic Analysis to assess mental model convergence. Results show
working together has a substantive impact on shared mental models of the
design process, and team interaction was associated with more self-
consistent mental models of individual team members across time. Work-
ing independently was also associated with mental models that were more
similar to final design outcomes. Implications for team interaction struc-
ture, mental model development, and design fixation are discussed.
Aims
The goal of this research is to better understand the relationship between
team interaction structure (whether members collaborate or not) and the