© Asia-Pacific Institute of Management, New Delhi
61
Bar Bar Bar Bar Barrier rier rier rier riers to Chang s to Chang s to Chang s to Chang s to Change: e: e: e: e: A Case Stud A Case Stud A Case Stud A Case Stud A Case Study of y of y of y of y of Selected Selected Selected Selected Selected
Units of Units of Units of Units of Units of Souther Souther Souther Souther Southern R n R n R n R n Rajasthan ajasthan ajasthan ajasthan ajasthan
Sunita Tanwar*
Present study investigates the factors resisting the change implementation in the business organizations of
Southern Rajasthan. Sample data has been collected from 240 executives and 150 operation level employees
from different categories of the units selected such as New Economy Units, Manufacturing Units and Mining
Units. Statistical analysis has been done to analyze the factors at different levels of management to find the
change implementation related to people, structure task and behaviour.
Keywords : Organisational Dynamics, Resistance to Change, Adaptability, ANOVA.
Introduction
Driven by internal as well as external factors, Indian
organizations are resorting to strategic changes
through organizational restructuring, opening new
vistas for experts, strengthening the market strategies,
distribution network, revamping the product-mix and
concentrating on core manufacturing operations. A
large number of organizations have to go through
the same phase. Change is a continuous process for
growth and development of each and every
organization. For successful change Implementation,
understanding organizational dynamics is important.
A diagnostic approach is required to monitor the
process at the micro level with the common aim of
improving the organization’s effectiveness. It has to
develop adaptability in the organizational variables
so that the organization is able to survive and grow
in the effects of changes. In order to do this,
management has to introduce work related changes
in the organization, which are generally resisted by
the people because he fears the new and the unknown
and partly because adapting to new ideas is an
arduous and pain staking process. Change is
inevitable, so is resistance to change. The perceived
threat stemming from a change may be real or
imagined, intended or unintended direct or indirect,
large or small, regardless of the nature of change.
Resistance to change implies human lags in
understanding change, unwillingness and ability to
absorb the volume and pace of change, to make the
necessary psychological and other adjustments.
Although people tend to resist changes, this tendency
is offset by their desire for new experiences and for
the rewards that come with change (Clark Liz, 1994).
Asia-Pacific Business Review
Vol. V, No. 1, January - March 2009
pp. 61-66. ISSN: 0973-2470
*Ansal Institute of Technology, Sector-55, Gurgaon – 122003, Haryana, India
*E-mail: dr.sunitatanwar@gmail.com, sunitatanwar@hotmail.com
Certainly, not all changes are resisted; employees
actively seek some, others are so terminal and resistive
that resistance, if any, is too weak to be evident.
People’s readiness to change is due to quite distinct
forces, which act on them. These are the forces within
the individual himself or herself. The combination of
these factors gives deceptions of something, which
may be called for the degree of felt security. There is
even evidence that the maturational levels and most
importantly self-esteem play important parts in their
readiness for change. These are forces within the
system, which include the culture and climate of the
organization and the present consequences of
success and failure within the organization (Griffin
1999). Resistance to change can only be overcome
through efforts of the people (Tayson et al., 1997).
In the longitudinal study of variables affecting
readiness for change, Cunningham et al., (2002) cite
a range of studies that have identified workplace
contributions to readiness for organizational change,
including feeling empowered in one’s job, believing
one possesses the skills, attitudes and opportunities
to manage change, which in turn affect work-related
self-efficacy, and social support. According to Clarke
(1994), work on companies that were trying to
transform their organizations in order to cope with
dramatic market and environmental change, He found
that organizational discoveries coincided with a period
of personal change where an individual found himself
struggling with the issues of challenging old
assumption, letting go and moving on. He found that
journey of personal change and organizational change
are much the same and that learning’s in one area can
support the other. The Essence of change is about