International
Marketing
Review
12,4
50
Moral conflicts among
Norwegian advertising
professionals
A summary of pilot data
Johannes Brinkmann
Associate Professor, School of Marketing, NMH, Oslo, Norway
Background
As in many other countries, the Norwegian advertising industry has adopted
the ICC-code (1987, see Appendix 1). What Norwegian advertising
professionals should do (or leave) is also regulated by the Norwegian Marketing
Control Act, and by legislation dealing with fair competition. There are specific
actors and norm-senders more or less related to each of such rule-sets: such as
the industry’s own ethics council which can handle ethical “cases” if parties
should ask for it, or the consumer-ombudsman and the Market Council.
Business and industry ethics have also been dealt with occasionally in
Norwegian mass media and in Byrånytt, the industry medium. For most of the
respondents, a study dealing with codes and conflicts was probably not raising
essentially new questions, but rather inviting them to articulate opinions.
Research questions
The starting point of the study was practical and exploratory. The issue was to
map a need for an industry code of ethics in a “be aware poster” format. By
letting respondents vote on both the frequency and seriousness of 16 selected
moral conflicts at work, as well as the idea of a code as such, one could
formulate suggestions for how such a code could be designed (Lunde, 1993).
At the same time, as instruments built on previous research, a somewhat more
academic use of the data, at least as pilot data, was possible. Formulating this
more systematically, three rather practical questions serve as a point of
departure:
(1) W hich moral conflicts are perceived as most frequent among Norwegian
advertising professionals, and which of these conflicts are most serious?
(2) How would advertising professionals probably behave in such situations?
The author would like to thank his colleagues Thorolf Helgesen and Ingar Holme, both based at
NSM, Oslo, and Pat Murphy, University of Notre Dame, Indiana, for useful comments to different
versions of this article. A ny remaining imperfections are the author’s own responsibility.
International Marketing Review,
Vol. 12 No. 4, 1995, pp. 50-64.
© MCB University Press, 0265-1335