Emotions, Attributions, and Policy Endorsement in
Response to the September 11th Terrorist Attacks EMOTIONS, ATTRIBUTIONS, AND POLICY ENDORSEMENT SADLER ET AL.
Melody S. Sadler, Megan Lineberger, Joshua Correll, and Bernadette Park
University of Colorado
U.S. citizens’ reactions to the terrorist attacks of September 11, 2001, were examined, includ-
ing emotional responses, attributions for the cause of the attacks, and policy recommendations.
Participants whose emotional reactions were dominated by anger attributed the attacks to the
fanaticism of the terrorists and to poor U.S. security and rejected the idea that U.S. foreign pol-
icy played a role in the attacks. They endorsed an aggressive military response and rejected hu-
manitarian efforts. Participants whose emotional reactions were dominated by sadness, in con-
trast, denied that fanaticism and security lapses were to blame, and both sad and fearful
participants expressed reservations about a strong military reaction. Path models suggest that
the relationship between emotional reactions and policy endorsement was partially mediated
by attributions.
In the wake of the September 11, 2001, terrorist attacks on
the World Trade Center and the Pentagon, Americans ap-
peared overwhelmed by emotions, by a need to understand
what had happened, and by a struggle to decide how to re-
spond. In observing both public figures and the average citi-
zen, the relations among these three constructs seemed not to
be haphazard but rather systematic and predictable. Individ-
uals who primarily experienced anger seemed confident that
terrorist extremists were responsible for the attacks and that
the United States should react to the unprecedented trans-
gression with intense military action. In contrast, individuals
overwhelmed with sadness and fear seemed reluctant to pin-
point a simple cause, much less an immediate course of ac-
tion, although these individuals did not appear to favor a mili-
tary response.
The relationships among the emotions people experienced
in reaction to the attacks, their opinions of who was responsi-
ble, and how the United States should respond are consistent
with empirical research in psychology focused on how mood
and emotion influence judgments. Cognitive appraisal theo-
ries of emotion posit that emotions differ from one another on
the basis of the assessments perceivers make of a situation (Ar-
nold, 1960; Lazarus, Averill, & Opton, 1970). Although early
cognitive appraisal theories proposed a unidirectional rela-
tionship in which the unique appraisals of a situation cause the
specific emotion experienced (Arnold, 1960; Lazarus, 1991),
recent research suggests that cognitive appraisals can be a con-
sequence as well as a cause of emotional experience (Mikula,
Scherer, & Athenstaedt, 1998; Roseman, 1991; Smith & Laza-
rus, 1993).
The primary appraisals differentiating anger, sadness, and
fear involve assessments of control, responsibility, and cer-
tainty (Smith & Ellsworth, 1985; Smith & Lazarus, 1990). In
this research, angry respondents recalling past events tend to
believe responsibility for the event belonged to an individual
other than the self and to feel certain about what had hap-
pened and what would happen. In contrast, sad and fearful re-
spondents tended to focus on aspects of the situation as re-
sponsible for producing an event and to feel uncertain they
comprehended what transpired. Consistent with differences
in the appraisals of responsibility and control, Keltner,
Ellsworth, and Edwards (1993) presented evidence that an-
gry perceivers are more likely to make dispositional attribu-
tions to the actor in an ambiguously caused event, whereas
sad and fearful perceivers make more external or situational
attributions for the event (see also Lerner & Keltner, 2000,
2001; Niedenthal & Setterlund, 1994; Siemer, 2001; Tiedens
& Linton, 2001).
People experiencing anger are more likely than people ex-
periencing sadness or fear to judge a defendant guilty of an
offense and to seek stiffer penalties. Bodenhausen, Sheppard,
and Kramer (1994) showed that angry perceivers were more
likely than sad or neutral perceivers to find stereotypic de-
fenders guilty of an alleged crime. Similarly, Lerner,
Goldberg, and Tetlock (1998) found that angry participants
were more likely than neutral participants to think an individ-
ual’s actions led to another’s injuries and to call for punish-
ment of the offender. The effect of anger on punitiveness can
BASIC AND APPLIED SOCIAL PSYCHOLOGY, 27(3), 249–258
Copyright © 2005, Lawrence Erlbaum Associates, Inc.
Requests for reprints should be sent to Melody Sadler, Department of
Psychology, University of Colorado, Boulder, CO 80309–0345. E-mail:
msadler@psych.colorado.edu