https://doi.org/10.1177/0091026019873681
Public Personnel Management
1–26
© The Author(s) 2019
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DOI: 10.1177/0091026019873681
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Original Article
Empowering Leadership,
Social Support, and
Job Crafting in Public
Organizations: A Multilevel
Study
Mieke Audenaert
1
, Bert George
1,2
,
Robin Bauwens
1,3
, Anouk Decuypere
1
,
Anne-Marie Descamps
1
, Jolien Muylaert
1
,
Rufei Ma
4
, and Adelien Decramer
1
Abstract
The public sector requires job crafting from employees so that they can better cope
with overdemanding jobs due to layer upon layer of public management reforms.
Simultaneously, however, red tape and austerity constrain job autonomy. This study
therefore tests how job crafting can be fostered in public organizations by studying
social resources at work and, specifically, empowering leadership and social support.
Multilevel analyses based on survey data from 1,059 nurses in 67 public elderly care
organizations in Flanders, Belgium, show that empowering leadership and social
support contribute to job crafting and, simultaneously, strengthen each other’s
contribution. Additional analyses showed that empowering leadership, social support,
as well as their interaction have differential relations vis-à-vis the different dimensions
of job crafting. The implications for public management are discussed.
Keywords
job crafting, empowering leadership, social support, overdemanding jobs, public
personnel management
1
Ghent University, Belgium
2
Erasmus University Rotterdam, The Netherlands
3
Tilburg University, The Netherlands
4
Wuhan Business University, China
Corresponding Author:
Mieke Audenaert, Department of Marketing, Innovation and Organisation, Faculty of Economics and
Business Administration, Ghent University, Campus Tweekerken – Hoveniersberg, Tweekerkenstraat 2,
Ghent 9000, Belgium.
Email: mieke.audenaert@ugent.be
873681PPM XX X 10.1177/0091026019873681Public Personnel ManagementAudenaert et al.
research-article 2019