Article
Espoused and Enacted Values
in an Organization:
Workforce Implications
Mohan Gopinath
1
Aswathi Nair
1
Viswanathan Thangaraj
2
Abstract
It would seem logical that in a perfect world, a corporation’s espoused values would match its enacted
values, This match of two sets of values is also known as ‘value congruence’, a situation where the
organizational values are in tune with the employees’ values. However, there are many ways by which
an organization can create a tension between its espoused and practiced values. The two main rea-
sons relate to how it conducts its business and how it treats its employees. It was observed from
the Espoused Value Analysis survey that only 40 per cent of the respondents perceive the employ-
ees in their organization are aware of the vision, mission and values. The findings also suggest that
when behavioural integrity is boosted, then commitment to the espoused values of the organization is
enhanced. Hence, it is inferred that there is significant gap between espoused and enacted values within
the sample organizations chosen for the study. Despite this lack of awareness in values, 61 percent of
the employees felt their organization does not adopt unethical means to achieve business goals. The
value congruence depends on how an organization deploys its value system, practices behavioural
integrity and closes the perceived gaps.
Keywords
Espoused and enacted values, value congruence, behavioural integrity, organizational norms
Management and Labour Studies
43(4) 1–17
© 2018 XLRI Jamshedpur, School of
Business Management
& Human Resources
SAGE Publications
sagepub.in/home.nav
DOI: 10.1177/0258042X18797757
http://journals.sagepub.com/home/mls
1
Professor, Department of Organizational Behavior and Human Resource, Alliance School of Business, Alliance University,
Bangalore, India.
2
Professor, Department of Finance, Alliance School of Business, Alliance University, Bangalore, India.
Corresponding author:
Mohan Gopinath, Professor, Department of Organizational Behavior and Human Resource, Alliance School of Business, Alliance
University, Bangalore, Karnataka 562106, India.
E-mail: mohan.g@alliance.edu.in