Sept. 2015. Vol. 5, No.7 ISSN 2307-227X
International Journal of Research In Social Sciences
© 2013-2015 IJRSS & K.A.J. All rights reserved
www.ijsk.org/ijrss
1
THE ROLE OF COMMUNICATION IN CORPORATE SOCIAL
RESPONSIBILITY
ANUAR RASYID
1
, AMIRUDDIN SALEH
2
, HAFIED CANGARA
3
, BUDI WAHYU PRIATNA
4
1
Leturer of Communication Studies, University of Riau
2
Lecturer of Communication Science and Community Development, Bogor Agricultural University
3
Professor of Communication Studies, University of Hasanuddin
4
Lecturer Agribusiness, Bogor Agricultural University
E-mail:
1
anuarkmp03@yahoo.co.id
2
amiruddin@yahoo.co.id
3
.cangara_hafied@yahoo.com
4
wahdiprit@gmail.com
ABSTRACT
Some research on communication of corporate social responsibility (CSR) has been done, but it did not study
CSR comprehensively. The aims of this research are to analyze the role of communication in today's CSR and
the role of communication in the CSR comprehensively. This research is using text study / library / literature.
The result of the study shows that the study of communication on CSR has not been analyzed from various
elements or components of communication comprehensively. Comprehensive communication includes a
communicator, message, channel, receiver, effect, feedback and environment. The communication of CSR in a
company comprehensively will result community empowerment. Then the company will get positive image.
Keywords: Role, Communications, Corporate Social Responsibility .
1. INTRODUCTION
Many experts consider that the communication is a
fundamental requirement for a person in social life
(Cangara 2012). The term of communication is
derived from the Latin communicatio which means
the exchange notification, the adjective is Communis
which means common, together or building a unity
between two people or more. (Effendy, 2003,
Wiryanto 2005 Cangara 2013). Communication is
also one of the areas studied in Corporate Social
Responsibility (CSR).
Corporate Social Responsibility (CSR) has been
divided into many components by many authors, each
of them is with a different agenda. This includes
inclusive terms such as corporate responsibility,
corporate citizenship, sustainability, and corporate
social performance (Freeman & Hasnaoui 2011).
The term Corporate Social Responsibility has been
there more than 70 years (Freeman & Hasnaoui
2011). The term is used synonymously by many
scholars. Some of the ideas are; corporate
sustainability is a part of CSR (Agle et al, 1999;
Turban and Greening 1997), CSR is part of ethics
(Argandona and von Weltzien Hoivik 2010; Weitzner
and Darroch, 2009), Jain et al. (2011) defines CSR as
a comprehensive concept which is intended as a
promotional practice of responsible business which
are closely associated with the company's strategy.
The World Business Council for suistanable
Development in Rahman (2009) defines CSR as "The
commitment of business to contribute in sustainable
economic development, working with the company's
employees, their families, and local community and
society as a whole in order to improve the quality of
life.”
Various studies related to communication in CSR
have been done. However, those studies have not
reviewed and analyzed communication
comprehensively. The studies only review and
analyze one or several aspects of communication.
Finally the purpose of this article is to analyze the role
of communication in companies that have
implemented CSR and the role of communication of
CSR in a company comprehensively.