Association for Information Systems AIS Electronic Library (AISeL) CONF-IRM 2011 Proceedings International Conference on Information Resources Management (CONF-IRM) 6-2011 Te Role of Systems Support & Maintenance in Business Process Innovation Ammar Rashid Auckland University of Technology, ammar.rashid@aut.ac.nz William Y. Wang Auckland University of Technology, william.wang@aut.ac.nz Felix B. Tan Auckland University of Technology, felix.tan@aut.ac.nz Follow this and additional works at: htp://aisel.aisnet.org/confrm2011 Tis material is brought to you by the International Conference on Information Resources Management (CONF-IRM) at AIS Electronic Library (AISeL). It has been accepted for inclusion in CONF-IRM 2011 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Rashid, Ammar; Wang, William Y.; and Tan, Felix B., " Te Role of Systems Support & Maintenance in Business Process Innovation" (2011). CONF-IRM 2011 Proceedings. 26. htp://aisel.aisnet.org/confrm2011/26 brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by AIS Electronic Library (AISeL)