International Journal of Recent Development in Engineering and Technology Website: www.ijrdet.com (ISSN 2347-6435(Online) Volume 4, Issue 2, February 2015) 11 Some Observations on Integrated Database System of MCD Dr. Sanjay Kumar Gupta 1 , Vilender Kumar 2 1 School of Studies in Computer Science & Applications, Jiwaji University, Gwalior-474002 2 Associate Professor-Computer Science, IITM, New Delhi-110058 Abstract--MCD is a vast organization and offering many online citizen services to different customers but lot of possibilities exists to make their business processes and services more transparent and accountable to focus on integrating their different department’s databases together into a single database. To avoid data redundancies, repeated work and time of customers, database integration among various departments according to established best standards should be achieved. In this work effort has been made in order to understand the perception of MCD officials, who are practically using software applications, about present MCD software’s systems used at different departments having all benefits of integrated database management system. Keywords-- Information System, Decision Support System, Information and Communication Technology, Human Capital Management, Database Management System. I. INTRODUCTION Municipal Corporation of Delhi (MCD) is on way to leverage information and communication technologies to provide efficient, affordable, accountable and transparent municipal services to the people of Delhi. [6, 11]. However, globalization led to immense competition and thus need of more shortened service life cycle by integration of various information systems. An information system includes the computer, people, procedures and software that store, organize, and deliver information. Those organizations which have disintegrated information system, can maintain individual software system to work with different business functions. In such disintegrated environment of information sharing, business organizations have multiple information systems like marketing information system, production information system, finance information system, human resource information system, sales information system, decision support system and so on. Each different information system requires its own set of hardware, software, and method of processing data [7]. This type of disintegrated information system might work well within the standalone functional area of a business but to achieve the common goal of organization an integrated information system is the ultimate requirement. Disintegrated nature of database management system might be one of the major problems of MCD, which reduces their efficiency to deliver best quality of services to customers. Disintegrated information management system in MCD may lead work inefficiency ( like if MCD property tax department require some information from MCD community or school management department because of the disintegrated nature of MCD information system a clerk from one such department takes printout of desired information and share it with other department.) This type of information sharing practice in MCD would make the whole system inefficient. Therefore, integrated information aspect in [8] at MCD is very important to enhance the work efficiency for delivering better services to the citizen. However, it is a known fact that in the past ten years, a large number of national and international organizations have started to standardize and integrate their processes in one system to manage their key resources more effectively by implementing ERP systems [10]. In this work effort has been made in order to understand the perception of MCD officials about present MCD software’s systems at different departments of having all benefits of integrated database management system by getting feedback to MCD officials those who are practically using software applications. The objective of this paper is to look into the present MCD software’s systems functional environment that is there any lack of databases integration among working of different departments and having all benefits of integrated database management system. If MCD may obtain this by better way of integrating their different department’s databases together into a single database system then service delivery time, performance and revenues of MCD may also improve drastically. The outline of this paper is as follows. We begin with introduction of problem of study of MCD in section 1. Section 2; contain the literature review related to database integration and information sharing aspect across the world. Hypothesis to test on the basis of MCD officials’ response about present MCD software’s systems at different departments having all benefits of integrated database management system is in section 3.