The impact of tacit knowledge
sharing on the success of
construction companies
operations
Fredrick Ahenkora Boamah, Jianhua Zhang and Md. Helal Miah
School of Management Engineering, Zhengzhou University, Zhengzhou, China
Abstract
Purpose – The effective and efficient implementation of daily work activities necessitates tacit knowledge
sharing, boosting firm productivity. However, the link between tacit knowledge sharing within a company
and its effects on organizational performance is unclear, so the purpose of this study is to examine the impact
of sharing tacit knowledge on the success of a company.
Design/methodology/approach – Construction managers and senior managers were the study’s
target participants. The correlation matrix was used to assess the significant correlation between study
frameworks and the statistical approach of multiple regression was also used to test the hypotheses using
statistical package for social sciences (SPSS) v.26.
Findings – The findings suggest that companies will be more willing and capable of making decisions
based on experience when knowledge systems are used successfully. Furthermore, new organizational
knowledge and particular evaluation procedures, such as anxiety and conflict resolution preparation, personal
relationship and training improvement, mediation and task clarity, are explained, which can aid in success.
Originality/value – The study contributes to construction companies’ perception of knowledge sharing
and recommends organizations to build capacity to encourage, improve engagement and review to maintain
the dissemination of knowledge.
Keywords Tacit knowledge, Knowledge sharing, Organizational performance, Knowledge systems,
Knowledge management, Construction management, Organizational management
Paper type Research paper
1. Introduction
Corporate management’s primary objective is to make the most convenient and productive
use of its many elements, such as staff, assets, supplies, skills and energy, both in terms of
productivity and performance. There are no exceptions to the goals of the Ghanaian and
Chinese institutions, as they also aim to sustain high efficiency through creative methods
and the diffusion of change. Argote (2013) argues that businesses constantly struggle to
retain competitive dominance in today’s exponential technology development by delivering
better goods and services. The above statement by the scholar can be argued that
organizational management must rely on the awareness, viewpoints and skills of employees
in their search to achieve their goals; therefore, the possibility of sustainability in this era is
high if cooperate standards are maintained and followed.
According to Obrenovic et al. (2015), knowledge sharing has a significant impact on team
functionality, organizational cohesiveness and group cohesion and further stated that this is
The Project is Supported by the National Social Science Fund of China (Grant No. 19BTQ035).
Tacit
knowledge
sharing
Received 30 August 2021
Revised 25 September 2021
Accepted 5 October 2021
Journal of Engineering, Design
and Technology
© Emerald Publishing Limited
1726-0531
DOI 10.1108/JEDT-08-2021-0444
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