International Journal of Innovative Technology and Exploring Engineering (IJITEE)
ISSN: 2278-3075, Volume-9 Issue-2S2, December 2019
453
Published By:
Blue Eyes Intelligence Engineering
& Sciences Publication
Retrieval Number: B12141292S219/2019©BEIESP
DOI: 10.35940/ijitee.B1214.1292S219
Impact of Digital Marketing on Consumer Purchase
Decision
K.Ravindran, V.Sathyamoorthi
Abstract—promoting is a trifling exchange of goods and services
for cost but advertising and marketing is the phenomenon that
allows keeping clients other than attracting them. Within the gift
era among the numerous modes of marketing, digital marketing
occurs to generate the maximum fee. It could be as the
mechanism of reaching consumers through the use of diverse
virtual distribution channels. The present observes aims to
observe the effect of digital marketing and advertising on client
purchase conduct and additionally makes an attempt to
investigate as to in what ways are the clients absolutely privy to
the diverse digital marketing and advertising mediums inside the
gift digital generation. The look at is primarily based on the
survey method. A questionnaire is prepared and covered 786
respondents for evaluation. The effects of the look at discovered
the information that the purchasers are privy to the digital
mediums available to them. It also confirmed the results that
most of the customers opt to shop online due to its ease of use
and in your price range mode of buying. Because of the
technological upliftment in the gift generation, digital mediums
and digital marketing are gaining significance and is
enormously prevalent via each stratum of the society.
Keywords: Digital marketing, buy behavior, clients Medium
I. INTRODUCTION
The terms marketing and selling are used
interchangeably but there is a wide difference between the
two. Selling is mere exchange of goods and services for
cash or in simple terms conversion of products into cash.
But marketing includes selling and also is concerned with
all the activities that are associated with all the activities
that are associated with meeting and satisfying customers’
needs. Being a variant of advertising and marketing digital
marketing encompasses all advertising efforts that use an
electronic device or medium to reach the customers and
meet their requirements. Invent of digital marketing since
1900s and 2000s has changed the manner manufacturers
and agencies use era for advertising and marketing.
Digital advertising and marketing techniques together with
search engine optimization (search engine optimization),
content material advertising and marketing, seek Engine
advertising and marketing (SEM) affect marketing, and
content material automation marketing campaign
marketing, e-trade advertising, social media optimization, e-
books.
Revised Manuscript Received on December 09, 2019.
Dr.K.Ravindran, (Correspondence Author) Department of Business
Administration, Kalasalingam Academy of Research and Education,
Krishnankoil-626126, Virudhunagar, Tamilnadu, India.
Kravindranmba5@gmail.com
Mr.V.Sathyamoorthi, Department of Business Administration,
Kalasalingam Academy of Research and Education, Krishnankoil-626126,
Virudhunagar, Tamilnadu, India. sathyamba7@gmail.com
And optical disks have become more and more outstanding
with the advancing technology. In truth, digital marketing
has succeeded to attain out the clients through non-net
channels that provide digital media which include mobile
phones (SMS & MMS) callback and on keep mobile
ringtones.
The marketing of products through internet as a medium
also allows the business to be in a constant touch with the
customers 24/7 which additionally makes the customers feel
valued and supported. At the same time it is possible for the
business to keep a track of their business and its
performance through constant feedback system from the
customers.
Digital advertising and digital marketing are
comparable phrases which honestly consult with
“advertising on line whether or not via web sites, online
advertisements, opts in emails, interactive kiosks,
interactive TV or mobiles (Chaffey and Smith 2008). And
as a consequence social media advertising one of the
maximum vital components of digital marketing ensures
reaching the target audience easily without paying any extra
expenditure to publishers or distributors unlike traditional
marketing. It is increasingly popular with various class of
business to reach the customers through social media
platforms. The capacity-reach of social media is indicated
through the reality that in 2015, each month the Face book
app had greater than 126 million common specific
customers and You tube had over ninety-seven million
common precise customers.
The objective of the study is to
1. To assess the extent of awareness about digital
marketing and advertising the various clients.
2. To have a look at the impact of digital marketing on
consumer buy selection.
3. To know the elegance of products purchased with the
aid of using digital channels.
4. To have a look at the most utilized method of digital
marketing.
II. LITERATURE REVIEW
With the invent and acceptance of telephone, of
internet over all these electronic media or medium digital
marketing has started occupying a dominant position in the
market. Khan and Mahapatra (2009) mentioned that