Received: 13 November 2018 Revised: 24 March 2019 Accepted: 26 March 2019
DOI: 10.1111/1467-8500.12383
RESEARCH AND EVALUATION
The role of trust in joined-up government activities:
Experiences from Health in All Policies
in South Australia
Toni Delany-Crowe
1
Jennie Popay
2
Angela Lawless
3
Fran Baum
1
Colin MacDougall
1
Helen van Eyk
1
Carmel Williams
4
1
Southgate Institute for Health, Society and
Equity, College of Medicine and Public
Health, Flinders University, Adelaide, South
Australia, Australia
2
Division of Health Research, Lancaster
University, Lancaster, UK
3
College of Nursing and Health Sciences,
Flinders University, Adelaide, South Australia,
Australia
4
Department of Health and Wellbeing, SA
Health, Adelaide, South Australia, Australia
Correspondence
Toni Delany-Crowe, Southgate Institute for
Health, Society and Equity, Flinders Univer-
sity, GPO Box 2100, Adelaide 5001, South
Australia, Australia.
Email: toni.delanycrowe@flinders.edu.au
Funding information
National Health and Medical Research Council,
Grant/Award Number: Project 1027561
Abstract
Trust has been consistently identified as an important
enabling factor for joined-up government activity to gen-
erate strong, integrated and effective social policy. Despite
this, there has been comparatively little detailed analysis of
the complexities and dynamics involved. This paper pro-
vides a detailed examination of how trust is built, nurtured
and, in some instances, lost during joined-up policy activity.
It draws on interview and survey data that reveal the dynam-
ics of relationships formed under the South Australian
Health in All Policies initiative. The research extends the
parameters of organisational analyses of trust. Previous
typologies are mostly descriptive, with limited explanatory
power, typically focusing on individuals and institutions
separately rather than integrating these foci to consider
how trust operates within whole systems. By integrating
Giddens’ theoretical perspectives on trust with existing
typologies, the paper generates understanding about how
trust operates as a resource within non-traditional joined-
up government working relationships, serving to bridge
the gap between the known and unknown, and acting as a
productive resource to stimulate action within government
systems that are perceived to feature high levels of risk. A
model is provided to explain the interrelated dynamics of
trust building, maintenance, monitoring and repair.
KEYWORDS
intersectoral action, policy making, public policy, trust
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