International Journal of Community Medicine and Public Health | April 2021 | Vol 8 | Issue 4 Page 1802
International Journal of Community Medicine and Public Health
Juneja S et al. Int J Community Med Public Health. 2021 Apr;8(4):1802-1808
http://www.ijcmph.com
pISSN 2394-6032 | eISSN 2394-6040
Original Research Article
“Aarogya Setu”- India’s COVID-19 contact tracing mobile application:
an assessment of awareness and utility among residents
of India during the COVID-19 pandemic
Sumeet Juneja
1
*, Snehil Singh
1
, Sanjay Gupta
1
, Roopesh Gupta
2
, Shashikant Ray
1
,
Arpita Gupta
1
, J. P. Shivdasani
2
, Harshad Thakur
2
INTRODUCTION
World Health Organization (WHO) had declared
Coronavirus disease 2019 (COVID-19) as global
pandemic on 11th March 2020.
1
Since the onset of 1
st
cluster of unusual pneumonia cases in Wuhan in late
December 2019, the rapid human to human transmission
of virus via droplets and close contacts resulted in
unprecedented, swift and frantic global spread affecting
215 countries and territories with confirmed cases
globally more than 30 million and in India more than 5.3
million (as on 16
th
September 2020).
2
It created panic
amongst the medical, public health and general
community due to lack of treatment and vaccine
available. The most essential defence remained the
fundamental of public health measures, such as personal
hygiene and mass physical distancing.
WHO recommended following infection prevention and
control (IPC) measures to mitigate COVID-19 spread: 1)
ABSTRACT
Background: As the world was hit by the COVID-19 pandemic, various steps were taken to curb its spread.
Government of India introduced contact tracing “Aarogya Setu” app. In this study we assessed the awareness and
utility of the app among the residents of India which in turn affects its usage.
Methods: This was a community based online cross-section survey. The snowball sampling technique was used for
data collection. The questionnaire was developed to understand the knowledge and practices pertaining to COVID-19
but for publication purpose, items related to Aarogya Setu application have been analysed. The data was collected in
the 1
st
week of July 2020. Frequency tables for various socio-demographic details of the participants were formed.
Chi Square test of significance was used to analyse the awareness and utility of the app against sociodemographic
characteristics.
Results: Majority of the participants were aware about the app, using it and found it useful. The awareness and use of
the app was found to be significantly associated with gender, age, education and occupation and the usefulness was
found to be significantly associated with gender and occupation. Awareness was found to be higher among males, age
group 45-59 years, with professional degree and government employees.
Conclusions: These findings can be taken by policy makers while considering promotion of the application. Future
steps should involve developing relevant training and communication material to enhance the use of the application.
Keywords: Aarogya Setu, Awareness, COVID-19, India, Utility
1
National Cold Chain Vaccine Management and Resource Centre (NCCVMRC), National Institute of Health and
Family Welfare (NIHFW), New Delhi, India
2
National Institute of Health and Family Welfare (NIHFW), New Delhi, India
Received: 16 December 2020
Revised: 21 January 2021
Accepted: 26 February 2021
*Correspondence:
Dr. Sumeet Juneja,
E-mail: sumeetjuneja19@gmail.com
Copyright: © the author(s), publisher and licensee Medip Academy. This is an open-access article distributed under
the terms of the Creative Commons Attribution Non-Commercial License, which permits unrestricted non-commercial
use, distribution, and reproduction in any medium, provided the original work is properly cited.
DOI: https://dx.doi.org/10.18203/2394-6040.ijcmph20211238