International Journal of Recent Technology and Engineering (IJRTE) ISSN: 2277-3878, Volume-8 Issue-4, November 2019 5702 Published By: Blue Eyes Intelligence Engineering & Sciences Publication Retrieval Number: D8370118419/2019©BEIESP DOI:10.35940/ijrte.D8370.118419 Abstract: This study determined to promote leisure satisfaction through pleasurable travel experiences in an active tourist destination. Local transportation provides links between tourists’ population and leisure targets at destinations. Therefore, diverse leisure activities and innovative tourism enterprises in many active cities are regulated by transport services. This study found that tourists are unwilling to adopt public mass transits for satisfactory travel in Lagos due to unattractive service attributes, thereby induced the increasing use of private vehicles for active leisure travel which technically retards touristic attraction of the city. Questionnaire survey technique was employed to collect data that were analysed in this study from the target respondents. Public transports deprived service attributes were identified to make Lagos uninteresting for wider leisure visitors and triggered a gradual declining of its tourism economy and social benefits. The transport service attributes examined from tourists’ sensitivities and perceptions are reliability, affordability, aesthetic features, comfort and safety to gain insight into how transportation service attribute variability impact leisure travel satisfaction in Lagos. This study used SPSS version 22.0 to analyse 108 valid responses. The Structural Equation Modelling (SEM) created in AMOS was valuable in determining complex mode integration via Exploratory Factor Analysis (EFA). The EFA characterised the cumulative variance attributes responsible for the unsatisfactory tourists’ perception of Lagos public transport system in recent times. This study conclusively proved that 11.33% of leisure tourists sampled use public transports service, while 88.67% opted for personalised transports, and over 43.0% of returning visitors to Lagos prefer not to use existing public transport services. This study advocates the improvement of transport service elements identified to encourage future use of Lagos public transports. Keywords: Tourists, Leisure destinations, Public transports, Service attributes, Travel satisfaction I. INTRODUCTION Variability of public transport services impacts tourists’ overall behavioural responses at destinations. Transport industry assimilates the psychological and social acceptance of various leisure travellers to travel and organises their mobility pattern across territories. Transportation remained fundamental to the tourism sector and tourists’ ease of movement at designated leisure targets. Albalate & Bel (2010) agreed that service features of public transports (i.e. Revised Manuscript Received on November 15, 2019 Oloruntobi Olakunle Oluwatosin, Department of Urban and Regional Planning, Universiti Teknologi Malaysia, Skudai, Malaysia. Email: oooloruntobi2@live.utm.my Safizahanin B. Mokhtar, Department of Urban and Regional Planning, Universiti Teknologi Malaysia, Skudai, Malaysia. Email: safizahanin@utm.my Muhammad Zaly Shah, Department of Urban and Regional Planning, Universiti Teknologi Malaysia, Skudai, Malaysia. Email: b-zaly@live.utm.my peculiarity and operations) have functional effects on leisure modal shift in an urban city as well as tourism viability. Travel is a dominant ingredient of tourism development; thus, tourism and transportation inseparably coexist and function to provide visitors with satisfactory touring experience at destinations. Consequently, the successes of the tourism industry and leisure behaviours at destinations principally depend on the efficiency of the local transportation services. Efficient transport arrangements and operations enable the absolute objectives of tourism aims to be fulfilled at destinations (Barker et al., 2003; Dwyer & Kim, 2003). The tourism industry has witnessed tremendous expansion in recent years and had immensely contributed to global economic growth. The immeasurable benefit of tourism sector prompted many regions to persistently strive to realise extensive tourism benefits as well as other travel support services. Since dynamic tourism is meaningfully realised through enhanced tourists transport services that are well-managed and consistent in performance, Dickinson & Robbins (2007) confirmed that transport services for tourism progression require sensitive strategies and intelligent consolidation to expand tourists’ mobility in urban cities. Transportation is an integral part of the tourism industry that links tourists with various leisure attractions, while public transports services provide supports for the tourism industry to thrive. Many countries with exceptional transport services continue to realise robust enterprise, financial growth and earn tremendous GDP through extended tourism services (Duval, 2007). Khadaroo & Seetanah (2007) established that tourism expands exceedingly where healthier transportation systems exist. Tourism as one of the important global economic sectors requires a safe, convenient and comfortable mode of transport to function efficiently (Cao et al., 2015). Similarly, transportation cost and travelling time are important considerations when deciding travel mode at destinations. Tourist transport often requires consistent development and service qualities enhancement within the public transportation framework for effective recreational travel purpose to reduce automobile traffic in tourist’s delighted areas (Chon et al., 2013; Filimonau et al., 2014). This implied that excellent local transport services provide tourists with exhilarating physical and psychological satisfaction at destinations. Transports features, conditions and extent of services formed the backbone of tourism activities and must be enhanced to meet the needs of tourists at destinations (Khan et al., 2017). Tourists Perception of Public Transit Services for Leisure Travel Satisfaction in Lagos Oloruntobi Olakunle Oluwatosin, Safizahanin B. Mokhtar, Muhammad Zaly Shah