Human Computer Interaction - Gender in User Experience 1 Anna Szlávi 1[0000-0002-4041-6217] and Monica Landoni 2[0000-0003-1414-6329] 1 Eötvös Loránd University, Budapest, Hungary dr.szlavi@gmail.com 2 Universitá della Svizzera Italiana, Lugano, Switzerland monica.landoni@usi.ch Abstract. The absence of women in IT has tangible social and technical consequences. Whoever designs the interfaces, defines the functionalities, and writes the algorithms behind them also infuses them with their rational, way of thinking, and modus operandi. If women are typically only users, and not developers, of IT, the female perspective, or more broadly diversity, will be missing from the process of design, creation, and development. This consideration is even more crucial in Human Computer Interaction when looking at the design of usable, useful, and used systems. But how can we measure the impact of neglecting diversity, including diversity of gender, in User Experience (UX)? In this poster, we propose to elaborate on which UX dimensions and factors are contributing to usability to better convey the importance of diversity, as well as addressing whether there is a need to introduce new criteria and measures to account for gender related differences. We expect to deliver an enriched evaluation framework for assessing the performance of technology and the kind of experience it offers to different users while keeping the discussion open in the HCI community and beyond. Keywords: User Experience, Gender, Human Computer Interaction. 1 Introduction The COVID19 pandemic has made it clear that digitalization, thus software design, is essential not only for our economy, but also our daily lives. It is not surprising that the IT sector thrived during the pandemic, gaining unprecedented profits. [1,2] In a world where people overwhelmingly interact with computers – even as a means for communicating with one another – User Experience (UX) is a crucial consideration. How easily and efficiently the user can navigate on a site, that is, how the software was designed, determines the success of both the experience and the service. The steady growth of the software industry was conspicuous even before the pandemic; growth was such that the IT sector worldwide had already been struggling 1 This project was partially supported by COST Action CA19122 – European Network for Gender Balance in Informatics (EUGAIN).