Atrition of Workers with Minoritized Identities on AI Teams
Jefrey Brown
∗
San Diego State University
jbrown4@sdsu.edu
Tina Park
Partnership on AI
tina@partnershiponai.org
Jiyoo Chang
Partnership on AI
jiyoo@partnershiponai.org
Mckane Andrus
University of Washington HCDE
mkandrus@uw.edu
Alice Xiang
Sony AI
alice.xiang@sony.com
Christine Custis
Partnership on AI
christine@partnershiponai.org
ABSTRACT
The efects of AI systems are far-reaching and afect diverse commu-
nities all over the world. The demographics of AI teams, however,
do not refect this diversity. Instead, these teams, particularly at big
tech companies, are dominated by Western, White, and male work-
ers. Strategies for preventing harms done by AI must also include
making these teams more representative of the diverse communi-
ties that these technologies afect. The pipeline of students from
K-12 and university level contributes to this - those with minori-
tized identities are underrepresented or excluded from pursuing
computer science careers. However there has been relatively little
attention given to how the culture at tech companies, let alone AI
teams, contribute to attrition of minoritized people in the workplace.
The current study uses semi-structured interviews with minoritized
workers on AI teams, managers of AI teams, and leaders working
on diversity, equity, and inclusion (DEI) in the tech feld (N = 43),
to investigate the reasons why these workers leave these AI teams.
The themes from these interviews describe how the culture and
climate of these teams may contribute to attrition of minoritized
workers, and strategies for making these teams more inclusive and
representative of the diverse communities afected by technologies
developed by these AI teams. Specifcally, the current study found
that AI teams in which minoritized workers thrive tend to foster a
strong sense of interdisciplinary collaboration, support professional
career development, and are run by diverse leaders who understand
the importance of undoing the traditional White, Eurocentric, and
male workplace norms. These go beyond the łquick fxesž that are
prevalent in DEI practices.
KEYWORDS
Diversity, DEI, Racism, Sexism, Attrition
ACM Reference Format:
Jefrey Brown, Tina Park, Jiyoo Chang, Mckane Andrus, Alice Xiang,
and Christine Custis. 2022. Attrition of Workers with Minoritized Iden-
tities on AI Teams. In Equity and Access in Algorithms, Mechanisms, and
∗
Corresponding author.
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https://doi.org/10.1145/3551624.3555304
Optimization (EAAMO ’22), October 06ś09, 2022, Arlington, VA, USA. ACM,
New York, NY, USA, 9 pages. https://doi.org/10.1145/3551624.3555304
1 INTRODUCTION
AI teams have failed to refect the diverse communities their tech-
nologies ultimately afect and, in some cases, harmed. Although AI
as a feld has begun to reckon with the harms done to
1
minoritized
or marginalized communities, 2020 saw an unprecedented increase
in the number of organizations speaking out against racial justice.
The murders of George Floyd, Breonna Taylor, Daunte Wright,
and Ahmaud Arbery forced the United States and other countries
all over the world to come to terms with the legacy of historic
harms meted on entire communities of people based on race and
intersections therein with other axes of identity such as ability,
gender identity, and sexual orientation. In response to these mur-
ders, subsequent public outcry, and demands from their employees,
organizations released statements and pledged to increase the di-
versity of their teams, among other eforts to show an attempt to
pursue racial equity [18]. Despite this, AI teams have still refected
the broader tech ecosystem in its makeup of mostly White, male
workers [29].
Organizations have long focused on recruiting more diverse
candidates for positions, especially those from marginalized or mi-
noritized groups. However, relatively less efort has been focused
on how the homogenous demographics of these teams have also
infuenced minoritized individuals to leave these teams. The current
paper will briefy describe the crucial need for improving the inclu-
sivity of AI teams, present the results of an interview-based study
with minoritized individuals on AI teams to ask them why they have
left or continue to stay on AI teams, and propose recommendations
for making these teams more inclusive.
2 RATIONALE
The rationale to study the attrition of minoritized workers in the
AI feld is three-fold. First, the harms associated with AI are dis-
proportionately borne by historically minoritized communities.
Buolamwini and Gebru’s seminal work Gender Shades powerfully
demonstrated how existing societal biases can be encoded in algo-
rithms, in this case, bias in classifying the faces of Black women [4].
Several researchers have since shown how bias can be encoded in
other domains including hiring, mortgage approval, and approval
for credit lines [23, 24]. Second, the people working on AI do not
1
This paper uses the term minoritized, coined by Gutnaratnam [15] to emphasize
the active minoritization or marginalization process meted upon groups with less
institutional power than the dominant groups. This is elaborated upon in the methods
section. Terms such as łminorityž does not accurately capture this.