https://doi.org/10.1177/1469787418762462
Active Learning in Higher Education
1–13
© The Author(s) 2018
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DOI: 10.1177/1469787418762462
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Annoyance and frustration:
Emotional responses to being
assessed in higher education
Rob Wass
University of Otago, New Zealand
Julie Timmermans
University of Otago, New Zealand
Tony Harland
University of Otago, New Zealand
Angela McLean
University of Otago, New Zealand
Abstract
Despite many articles written about assessment in higher education, surprisingly few have examined students’
emotional responses to assessment and their perceptions of this impact on their learning experiences and
well-being. This article reports on a study using in-depth interviews with 40 undergraduate students who
were frequently graded. A range of emotions was reported. However, responses were overwhelmingly
negative and included annoyance, frustration and disappointment. These emotions were often a response
to the assessment practices, such as the timing and weighting of assessments rather than to the assessment
itself. When assessment loads were too high, students reported making sacrifices with respect to learning
and student life. Students also reported negative emotions when assessment was perceived as meaningless,
or recognised as detrimental to learning. We argue that when considering assessment practices, educators
should ask questions about the emotional impact of assessment to ensure learning while also taking into
account the importance of student well-being.
Keywords
emotions, assessment, modularization, student learning, well-being
Corresponding author:
Rob Wass, Higher Education Development Centre, University of Otago, 65/75 Union Place West, Dunedin 9016, New
Zealand.
Email: rob.wass@otago.ac.nz
762462ALH 0 0 10.1177/1469787418762462Active Learning in Higher EducationWass et al.
research-article 2018
Article