Upgrading at work: employee
disposition and cynicism about
organizational changes
Risky Fauzan
Faculty of Economics and Business, Tanjungpura University,
Pontianak, Indonesia
Abstract
Purpose – The purpose of this study is to examine potential predictors and moderating relationships
involving one type of organizational cynicism – cynicism about organizational transformation (CAOC).
Design/methodology/approach – A total of 137 subjects participated in this study. The participants
had been in their current positions at work for an average of 4.77years and had been with their current
organization an average of 7.28years. CAOC was measured using the 12-item scale (a = 0.86) from Wanous
et al.’s (2000) study. The response scale had five points ranging from “strongly disagree” to “strongly agree.”
Findings – CAOC and negative affectivity were positively correlated, thus supporting H1. H2 was not
supported, i.e. subjective change was not related to CAOC, and objective change was actually correlated
negatively with CAOC. H3 was not supported, i.e. individuals with a higher organizational commitment will
not have a less positive relationship between CAOC and organizational transformation (subjective and
objective) than individuals with lower organizational commitment. H4 was not supported, i.e. individuals who
perceive a higher degree of petty tyranny will not have a stronger relationship between CAOC and
organizational transformation (subjective and objective) than individuals who perceive a lower degree of
petty tyranny. H5 was not supported, i.e. individuals who perceive a higher degree of perceived
organizational support (POS) will not have a weaker relationship between CAOC and organizational
transformation (subjective and objective) than individuals who perceive a lower degree of POS.
Originality/value – The intent of the present study is to examine potential causes of CAOC and potential
moderators of the relationships between those antecedents and CAOC. In particular, two variables are
proposed as antecedents (negative affectivity with past organizational transformations) and three as
moderators (organizational commitment, petty tyranny by supervisors and POS).
Keywords Organizational commitment, Organizational transformation, Negative affectivity,
CAOC, Perceived organizational support
Paper type Research paper
1. Introduction
Depictions and descriptions of cynicism seem to be becoming more prevalent in today’s
society. Publications like The Cynical Americans (Kanter and Mirvis, 1989), popular books
like The Joy of Work (Adams, 1998) and movies like Roger and Me (Moore, 1989) and Office
Space (Rotenberg et al., 1999) depict cynicism in society. This cynicism can be found in most
facets of life, including occupations and work life. Organizational cynicism is cynicism
directed toward organizations and their members. It is defined by Abraham (2000) as “a
negative attitude toward one’s employing organization, composed of the belief that the
organization lacks integrity” (p. 269). The present study aims to examine potential
predictors and moderating relationships involving one type of organizational cynicism –
cynicism about organizational transformation (CAOC). Previous research and thinking on
organizational cynicism can be divided into two broad categories: cynicism as a personality
Upgrading at
work
677
Received 13 July 2019
Revised 19 October 2019
Accepted 31 October 2019
International Journal of
Organizational Analysis
Vol. 28 No. 3, 2020
pp. 677-697
© Emerald Publishing Limited
1934-8835
DOI 10.1108/IJOA-07-2019-1826
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