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AcE-Bs2022Cherating
https://www.amerabra.org
10
th
Asian Conference on Environment-Behaviour Studies
Holiday Villa Beach Resort, Cherating, Malaysia, 08-09 Jun 2022
eISSN: 2398-4287 © 2022. The Authors. They are published for AMER ABRA CE-Bs by E-International Publishing House, Ltd., UK. This is an open-access article under
the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of AMER (Association of Malaysian Environment-
Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty
of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.
DOI: https://doi.org/10.21834/ebpj.v7i20.3348
27
Company Strategies on Social Well-being during COVID-19 Pandemic:
A systematic literature review
Memiyanty Abdul Rahim
1
, Nurulathira Anati Malek
2
, Qurratu Aini Mat @ Muhammad
3
,
Denies Priantinah
4
1,2,3
Faculty of Administrative Science & Policy Studies
1
Institute for Big Data Analytics and Artificial Intelligence (IBDAAI),
Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia
3
AmBank (M) Berhad, Kuala Lumpur, Malaysia
4
Faculty of Finance and Accounting, Universitas Negeri Yogyakarta, Indonesia
memiyanty@uitm.edu.my, n.athiraanati@gmail.com, aini0995@gmail.com, denies_priantinah@uny,ac.id
Tel: +60195599915, +60134129096, +60183775493, +6281578039923
Abstract
The most recent crisis that has put businesses and people under threat is the emergence of Covid-19. The purpose of the study is to review articles
on the company strategies for social well-being to cope with the Covid-19 pandemic. This article is a review paper via the systematic literature review
(SLR) method. The PRISMA is a review protocol that will be used as a basis to retrieve main themes and sub-themes. The contribution of this review
should be in offering gaps in what should be ready and prepared next by the company if facing any crisis or pandemic.
Keywords: Businesses; Strategies; Covid-19; Sustainability
eISSN: 2398-4287 © 2022. The Authors. They were published for AMER ABRA CE-Bs by E-International Publishing House, Ltd., UK. This is an open-access article under
the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of AMER (Association of Malaysian Environment-
Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty
of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.
DOI: https://doi.org/10.21834/ebpj.v7i20.3348
1.0 Introduction
The emergence of Coronavirus Disease (COVID-19) has had an impact on the businesses as well as the lifestyles of society. COVID-
19 is an infectious disease caused by the SARS-CoV-2 virus (WHO, 2022). Most people infected with the virus will experience mild to
moderate respiratory illness and recover without requiring special treatment. However, some will become seriously ill and require medical
attention. Older people and those with underlying medical conditions like cardiovascular disease, diabetes, chronic respiratory disease,
or cancer are more likely to develop serious illnesses. However, anyone can get sick with COVID-19 and become seriously ill or die at
any age.
The pandemic has led businesses to be exposed to numerous challenges. According to the World Health Organization (2022), social
well-being is an essential dimension of health along with physical and mental aspects. It can positively impact the quality of life, social
interactions, and performance. Hence, the company needs to do something to ensure the social well-being of employees in the company
will not be severely threatened by the pandemic. Companies must develop strategies to overcome the severe business setting and
working environment. Strategy is a term that refers to a complex web of thoughts, ideas, insights, experiences, goals, expertise,