CSEIT1835138 | Received : 01 June 2018 | Accepted : 11 June 2018 | May-June-2018 [ (3)5 : 732-746 ]
International Journal of Scientific Research in Computer Science, Engineering and Information Technology
© 2018 IJSRCSEIT | Volume 3 | Issue 5 | ISSN : 2456-3307
732
E-Health Adoption Factors in Hospitals Based On Humans,
Technology, Organizations, and Environment Aspects – A
Literature Review
Adib Pakarbudi
*
, Faizal Mahananto, Apol Pribadi Subriadi
Department of Information System, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia
ABSTRACT
As one of the public service sector, healthcare is getting more world attention. Increasing the world population
and health problem complexity underlies the healthcare institutions and their effectiveness. Meanwhile, the
fast-growing innovation in information technology field is applicable in all sector to improve the business
process. It may be the cause of the United Nations World Health Organization issues a statement requiring the
members to urge the development of health information technology as well as e-health adapting local
regulation and conformance. In fact, the implementation of e-health systems is not going well in developing
countries based on multiple surveys. Many factors influence healthcare provider in making decision adopting e-
health. This paper addresses the problems in finding the inhibiting factors influencing the organization to adopt
e-health. Three scientific databases are searched and there were 184 papers found in an initial screening. At
last, 69 papers are chosen after a further screening process. It is found that there were 20 factors that influence
e-health adoption in the healthcare provider. These factors are grouped into four aspects of i.e., human,
technology, organization, and environment. The findings conform to the principle of three IT adoption
framework model i.e, the principle of Innovation Diffusion, HOT suitability model, and TOE framework.
Keywords: Adoption of Information Technology, e-Health, Diffusion Of Innovation theory, HOT Conformity
Model, TOE Framework
I. INTRODUCTION
Health is one of the major issues in the world, as the
UN has established in Sustainable Development
Goals (SDGs). So many developing countries are
investing in ICT-Based Health Systems or Health
Information Technology (HIT), because health is
considered the key to development [1]. At the 2003
World Summit meeting in Geneva has been declared
about the use of information and communication
technology to improve health services. In the 58th
WHO meeting in May 2005 stated that member
countries begin to plan the development of health
information technology or known as e-health
appropriate for each country [2]. This is because the
application of information and communication
technology (ICT) to support health services has the
potential to have a positive impact on the quality of
health services, improve the efficiency of health
services, and enable the development of health
programs, especially in developing communities in
developing countries [3].
According to the World Health Organization
(WHO), e-health is a cost-effective and safe use of
information and communication technology (ICT) to
support health and practice, including health care,
health surveillance, health literature, and health,
knowledge, and research. education. In developed